CSR
boydgroup
CSR
lajaunies· Customer Service
About this role
Customer Service Representative – Job Description
Why join the Lajaunie's Pest Control team?
We live by our motto that we are a people first company. We offer an environment where our team members exercise integrity, stellar customer service and excellence. In owning the experience, we provide the best service possible and enhance the lives of everyone we come in contact with. We keep our promises, improve quality of life, and fulfill the need for peace of mind at every interaction.
Our Customer Service Representatives do the right thing when no one is watching. We all possess a strong sense of work ethic and flexibility, keeping enthusiasm and humor intertwined with our work. We respect and depend on one another, always taking the initiative to go above and beyond the task at hand. Do you feel as though you possess these same qualities? Then we are the company for you.
As a customer service representative, you will be the tip of the spear in delivering a stellar customer experience. You would confidently explain and guide the customer through our service process and help build trust and rapport.
Company Core Values:
- Integrity
- Reliable
- Excellence
- Stellar Customer Service
- Passionate
- Great Attitude
The duties of this position include:
- Manage a high volume of incoming calls, texts, and emails regarding customer service inquiries.
- Take any incoming billing question and accurately input payment methods.
- Responding to customer complaints with a friendly and helpful attitude.
- Handling customer request and inquiries in a friendly and positive manner.
- Accurately entering data and records with each inquiry.
- Scheduling and routing service appointments in an efficient manner.
- Taking detailed notes and applying them to our PestPac software after each customer interaction.
- Take any other incoming call regarding our services.
- Assisting the Administrative Coordinator with miscellaneous duties on an as needed basis.
The right candidate should posses the following characteristics and skills:
- Energetic with a positive attitude
- Hardworking and highly organized
- Must LOVE people
- Strong communication skills and a pleasant phone voice
- Must have strong typing skills with high level of accuracy
- A minimum of at least 1 year of previous customer service or administrative experience.
Work Location:
- On-Site – Gray, LA Branch
Work Remotely
- No
Job Type: Full-time
Salary: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Vacation/PTO
- Sick Leave
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Gray, LA 70301: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Administrative: 1 year (Required)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Retirement plan
- Vision insurance
Experience:
- Administrative: 1 year (Required)
- office setting customer service: 1 year (Required)
Work Location: In person
Frequently Asked Questions
Is the salary disclosed for the CSR position at lajaunies?
The salary for this CSR role at lajaunies is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CSR position at lajaunies located?
This CSR role at lajaunies is based in Thibodaux, Louisiana, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CSR role at lajaunies full-time or part-time?
This is listed as a Full Time position. It is posted as a CSR role in the Customer Service department at lajaunies.
Which team or department does the CSR at lajaunies belong to?
This CSR position is part of the Customer Service department at lajaunies. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CSR position at lajaunies?
Click the "Apply Now" button on this page. You will be redirected to lajaunies's official application portal hosted on bamboohr where you can submit your application directly.
When was the CSR job at lajaunies posted?
This CSR position at lajaunies was posted on Sep 14, 2026. Apply as soon as possible — early applications are often reviewed first.
CSR
lajaunies
You'll be redirected to lajaunies's official application page on bamboohr.