Secretary
Techconnect.id
CS & Front Office Staff
Techconnect.id· Affiliated Companies
About this role
- Assist customers with account inquiries, transactions, and requests
- Process banking transactions accurately and within SLA
- Provide accurate information on bank products and services
- Escalate complex or unresolved issues to the Customer Service Lead
- Maintain complete and accurate transaction documentation
- Follow standard operating procedures and service scripts
- Identify cross-sell/up-sell opportunities within service guidelines
- Uphold customer protection and data confidentiality standards
- Diploma or Bachelor's degree
- 1-2 years customer service experience, banking preferred
- Good communication in local, Portuguese, and/or English
- Communication
- Customer orientation
- Attention to detail
- Teamwork
Frequently Asked Questions
Is the salary disclosed for the CS & Front Office Staff position at Techconnect.id?
The salary for this CS & Front Office Staff role at Techconnect.id is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CS & Front Office Staff position at Techconnect.id located?
This CS & Front Office Staff role at Techconnect.id is based in Dili, Díli, Timor-Leste. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CS & Front Office Staff role at Techconnect.id full-time or part-time?
This is listed as a Contract position. It is posted as a CS & Front Office Staff role in the Affiliated Companies department at Techconnect.id.
Which team or department does the CS & Front Office Staff at Techconnect.id belong to?
This CS & Front Office Staff position is part of the Affiliated Companies department at Techconnect.id. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CS & Front Office Staff position at Techconnect.id?
Click the "Apply Now" button on this page. You will be redirected to Techconnect.id's official application portal hosted on workable where you can submit your application directly.
When was the CS & Front Office Staff job at Techconnect.id posted?
This CS & Front Office Staff position at Techconnect.id was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
CS & Front Office Staff
Techconnect.id
You'll be redirected to Techconnect.id's official application page on workable.