📍 Pune, MH, IndiaFULL TIME

About this role

The CRM manager is responsible for managing coordination between Sales team and developers to build and maintain strong relationships addressing their needs and concerns, Maintain and update client databases with accurate information to ensure smooth follow-ups and engagement. Handle end-to-end customer registration and banking coordination. 

Key Responsibilities :

Build and maintain strong relationships with the entire assigned customer base, ensuring continuous engagement throughout the customer lifecycle—from booking to possession. 
Maintain and update customer records, banking process, prepare final work reports, documentation status, and customer queries. 
Handle documentation processes, including agreement execution, registration, deed transfer, and cancellation requests in line with regulatory compliance. 
Manage home loan support by coordinating with banks and customers for loan application processing, document collection, disbursement follow-ups, and issue resolution. 
Oversee and track customer payments, validate cheques, and manage demand letter generation in accordance with construction progress. 
Scrutinize and filter invoices of Channel Partners for accuracy and compliance before forwarding to the Finance/Accounts team , 
Reconcile customer and developer accounts to ensure accuracy of payments, invoices, and registrations. 
Address and resolve customer concerns related to allotments, transfers, registrations, and cancellations with prompt and effective solutions. 
Provide support for post-booking services including payment follow-ups, possession coordination, and handover formalities. 

Frequently Asked Questions

Is the salary disclosed for the CRM position at sellability?
The salary for this CRM role at sellability is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CRM position at sellability located?
This CRM role at sellability is based in Pune, MH, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CRM role at sellability full-time or part-time?
This is listed as a FULL TIME position. It is posted as a CRM role in the CRM department at sellability.
Which team or department does the CRM at sellability belong to?
This CRM position is part of the CRM department at sellability. See the full job description for more information about the team structure and responsibilities.
How do I apply for the CRM position at sellability?
Click the "Apply Now" button on this page. You will be redirected to sellability's official application portal hosted on keka where you can submit your application directly.
When was the CRM job at sellability posted?
This CRM position at sellability was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.

You'll be redirected to sellability's official application page on keka.