Copy Clerk, Part-Time

massgeneralbrigham· 0100 Mass General Brigham Incorporated
Apply Now ↗
📍 121 Innerbelt Road Somerville (Warehouse)Part time💰 USD 18–25

About this role

Site: Mass General Brigham Incorporated


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Job Summary

Under the direction of the Release of Information (ROI) Legal Supervisor the individual will ensure all Release of Information requests are reproduced and mailed out timely. The individual will be responsible for copying portions of the medical record and ensuring proper quality assurance checks are performed prior to disclosure.


• Accurately mails prepared records by following Mass General Brigham policies and procedures, ROI departmental policies and procedures, Federal Public Health Laws, State Laws, HITECH, and HIPAA regulatory guidelines
• Leverages Electronic Health Record system to validate/process information including but not limited to: patient identifdiers, mailing address, authorizations and commenting functionality
• Utilize Pitney Bowes Web Service and Pitney Bowes postage machine to prepare delivery packages of medical records
• Performs final quality assurance checks on medical record documentation prior to mailing
• Ensures copies of medical records are mailed in accordance with department turnaround times
• Open, sort and redistributes all incoming Release of Information mail and/or fax (USPS, UPS, FedEx, and courier services)
• Engage with other Mass General Brigham departments to ensure proper and timely delivery of non-ROI requests (Billing, Centralized Record Control Center, Deficiency Tracking, Radiology, Pathology, Cardiology etc.)
• Mails return request letters for non-Mass General Brigham entities
• Copies paper charts if required
• Prints medical records from system applications
• Accepts deliveiries for Release of Information requests and supplies
• Utilize RICOH multi-functional device to scan/copy/fax information
• Provides exceptional customer service to patients and/or servers that may present onsite
• Leverages ROI Resource tools daily including the ROI Resource Page, SFA’s, etc.
• Meets performance measures/expectations
• Other duties and responsibilities as assigned by supervisor or manager


 

Qualifications

Education

  • Associate degree or high school diploma or equivalent required.

Experience

  • Requires 1-2 years related experience with Health Information Management operations
  • Understands the components of a medical record, including how a record is maintained, organized and the retrieval of medical documentation in both paper and/or electronic format.
  • General knowledge of HIPAA privacy and security rules. Knowledge of state and federal rules and regulations related to the disclosure of protected health information preferred.
  • Experience working with Epic clinical applications preferred.


 

Additional Job Details (if applicable)

Schedule: Monday, Tuesday, Thursday & Friday (Wednesday off)
Hours: 8:00 AM - 4:30 PM EST
On-site location: 121 Inner Belt Road, Somerville, MA 02143


 

Remote Type

Onsite


 

Work Location

121 Innerbelt Road


 

Scheduled Weekly Hours

32


 

Employee Type

Regular


 

Work Shift

Day (United States of America)



 

Pay Range

$17.71 - $25.28/Hourly


 

Grade

2


 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


 

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Frequently Asked Questions

What is the salary for the Copy Clerk, Part-Time role at massgeneralbrigham?
The listed salary for this Copy Clerk, Part-Time position at massgeneralbrigham is USD 18–25. This is an Part time role.
Where is the Copy Clerk, Part-Time position at massgeneralbrigham located?
This Copy Clerk, Part-Time role at massgeneralbrigham is based in 121 Innerbelt Road Somerville (Warehouse). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Copy Clerk, Part-Time role at massgeneralbrigham full-time or part-time?
This is listed as a Part time position. It is posted as a Copy Clerk, Part-Time role in the 0100 Mass General Brigham Incorporated department at massgeneralbrigham.
Which team or department does the Copy Clerk, Part-Time at massgeneralbrigham belong to?
This Copy Clerk, Part-Time position is part of the 0100 Mass General Brigham Incorporated department at massgeneralbrigham. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Copy Clerk, Part-Time position at massgeneralbrigham?
Click the "Apply Now" button on this page. You will be redirected to massgeneralbrigham's official application portal hosted on workday where you can submit your application directly.
When was the Copy Clerk, Part-Time job at massgeneralbrigham posted?
This Copy Clerk, Part-Time position at massgeneralbrigham was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Copy Clerk, Part-Time
massgeneralbrigham · 💰 USD 18–25
Apply for this role ↗

You'll be redirected to massgeneralbrigham's official application page on Workday.