Collections Advisor
radiuslimited
Collections Advisor
Lovey· Credit and Risk
About this role
The Role - Collections Advisor
Salary: £30,000 - £35,000 + Bonus
Location: Central Birmingham, Full Time Office Based
About Lovey
Lovey is a leading UK online finance broker and lender, dedicated to helping SMEs access fast, flexible funding. Since 2016, we’ve supported thousands of businesses through our technology-driven platform and customer-first approach.
We’re proud to be one of the UK’s fastest-growing finance companies, a certified Great Place to Work, and to hold an outstanding 4.9★ Trustpilot rating. As we continue to scale, we’re expanding our high-performing collections team and are looking for ambitious individuals to join us.
The Role – Collections Advisor
We are looking for a driven and target-focused Credit Controller to join our fast-paced, high-energy team.
This is an excellent opportunity for someone who thrives in a performance-driven environment and wants to build strong negotiation and communication skills.
You’ll manage your own portfolio of arrears accounts, working directly with business customers to recover outstanding balances and agree sustainable repayment solutions. You’ll be supported with structured training and clear performance expectations to help you succeed in the role.
Key Responsibilities
- Manage a portfolio of B2B customer accounts in arrears
- Proactively contact customers via phone, email, and written communication
- Negotiate payment plans and drive successful debt recovery outcomes
- Work towards and exceed monthly collection targets
- Assess customer situations and apply effective collection strategies
- Accurately record all customer interactions and agreements
- Escalate complex or high-risk cases where appropriate
- Ensure full compliance with financial regulations and internal policies
- Contribute to a high-performance, target-driven team culture
About You
- Experience within the fintech or wider financial services sector, particularly in a lending, brokerage, or SME finance environment in a similar role
- Target-driven mindset with a strong desire to achieve results
- Confident communicator, comfortable handling challenging conversations
- Resilient, motivated, and able to perform under pressure
- Strong organisational skills and attention to detail
- Positive attitude with a willingness to learn and improve
What We’re Looking For
We’re looking for ambitious, energetic individuals who enjoy working towards targets and being part of a high-performance team. If you’re motivated by results and thrive in a fast-paced environment, you’ll fit right in at Lovey.
Frequently Asked Questions
What is the salary for the Collections Advisor role at Lovey?
The listed salary for this Collections Advisor position at Lovey is GBP 30K–35K. This is an Full time role.
Where is the Collections Advisor position at Lovey located?
This Collections Advisor role at Lovey is based in Birmingham, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collections Advisor role at Lovey full-time or part-time?
This is listed as a Full time position. It is posted as a Collections Advisor role in the Credit and Risk department at Lovey.
Which team or department does the Collections Advisor at Lovey belong to?
This Collections Advisor position is part of the Credit and Risk department at Lovey. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collections Advisor position at Lovey?
Click the "Apply Now" button on this page. You will be redirected to Lovey's official application portal hosted on workable where you can submit your application directly.
When was the Collections Advisor job at Lovey posted?
This Collections Advisor position at Lovey was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Collections Advisor
Lovey · 💰 GBP 30K–35K
You'll be redirected to Lovey's official application page on workable.