Business Intelligence Analyst
cermaticom
Collection Quality Junior Associate
cermaticom· Business Operation - Non mass
About this role
Company Description
Job Description
- Periodically reviewing and developing existing Standard Operating Procedures (SOPs) and Operational/Technical Guidelines to identify areas for improvement or updates in line with operational needs and compliance with internal and external regulations.
- Ensuring SOP and Operational/Technical Guideline documentation is complete, distributed, and communicated to relevant business units, and that on-the-ground implementation aligns with established standards.
- Reviewing, evaluating, and providing feedback, recommendations, and risk assessments for draft Policies, Strategies, or Programs.
- Serving as the primary point of contact for internal and external audits regarding the readiness of required collection data.
- Identifying gaps in Internal Collection workflows based on audit findings, QA reports, and non-compliance issues.
- Developing, proposing, and implementing Continuous Improvement Plans across processes, systems, and training to achieve Operational Excellence.
- Acting as the main liaison between Internal Collection and Quality Assurance (QA) to socialize new quality standards and best practices.
- Overseeing and reviewing the implementation of the Real-Time FC & DC Monitoring system used by the team to ensure the effectiveness of quality control and compliance.
Qualifications
- Bachelor Degree (S1) from Reputable University
- Minimum 2 years of experience in Policy & Procedure, Quality Assurance, Risk Management, or a similar role
- Strong communication and coordination skills, with the ability to escalate issues clearly and promptly
- Strong understanding of corporate governance frameworks and business processes
- Proficient in computer applications, including Microsoft Excel, Google Sheets, and Google Docs
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Collection Quality Junior Associate position at cermaticom?
The salary for this Collection Quality Junior Associate role at cermaticom is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Collection Quality Junior Associate position at cermaticom located?
This Collection Quality Junior Associate role at cermaticom is based in id, Jakarta, Jakarta, Jakarta, Indonesia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Collection Quality Junior Associate role at cermaticom full-time or part-time?
This is listed as a Full time position. It is posted as a Collection Quality Junior Associate role in the Business Operation - Non mass department at cermaticom.
Which team or department does the Collection Quality Junior Associate at cermaticom belong to?
This Collection Quality Junior Associate position is part of the Business Operation - Non mass department at cermaticom. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Collection Quality Junior Associate position at cermaticom?
Click the "Apply Now" button on this page. You will be redirected to cermaticom's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Collection Quality Junior Associate job at cermaticom posted?
This Collection Quality Junior Associate position at cermaticom was posted on Jul 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Collection Quality Junior Associate
cermaticom
You'll be redirected to cermaticom's official application page on SmartRecruiters.