P.C.
minor
Cluster Telephone Operator
minor· Al Rayyan Hospitality
About this role
Job Location:
Al Najada Doha Hotel By TivoliOverview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Job Description
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.
Qualifications
- • A strong focus on customer service
• Prior experience in hotel front office operations is preferred
• Excellent communication skills; fluency in English & Arabic will be an asset.
• Be able to work shifts, weekends and public holidays
• Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
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Frequently Asked Questions
Is the salary disclosed for the Cluster Telephone Operator position at minor?
The salary for this Cluster Telephone Operator role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cluster Telephone Operator position at minor located?
This Cluster Telephone Operator role at minor is based in Doha, Qatar. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cluster Telephone Operator role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Cluster Telephone Operator role in the Al Rayyan Hospitality department at minor.
Which team or department does the Cluster Telephone Operator at minor belong to?
This Cluster Telephone Operator position is part of the Al Rayyan Hospitality department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cluster Telephone Operator position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Cluster Telephone Operator job at minor posted?
This Cluster Telephone Operator position at minor was posted on Jun 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Cluster Telephone Operator
minor
You'll be redirected to minor's official application page on Workday.