Cluster Manager - Operations and Service
Bajaj Finance
| Job Purpose | βThis position is open with Bajaj Finance ltd.β |
| Duties and Responsibilities | ACCOUNTABILITIES (Accountabilities associated with the job) ? Handing Payment and collection product like AEPS, NACH, IMPS, CTS and Mandate management system. ? Good Knowledge on Online payment transactions. ? Expertise in writing and implementing system testing and maintaining baseline documents. ? Coordinate with Technology, business, account and compliance team to resolve the issues raised by merchant and customers. ? Solve technical queries, Online support. ? Managing the transaction, data analysis documentation & reporting ? Work with Collection and Business team to understand the challenges with various bank / partners and work accordingly. ? Daily monitoring the IMPS / NEFT / RTGS performance ? Daily publishing the Payment and Collection dashboard to respective stakeholders ? Good knowledge of Retail Banking. |
| Required Qualifications and Experience | ACCOUNTABILITIES (Accountabilities associated with the job) ? Handing Payment and collection product like AEPS, NACH, IMPS, CTS and Mandate management system. ? Good Knowledge on Online payment transactions. ? Expertise in writing and implementing system testing and maintaining baseline documents. ? Coordinate with Technology, business, account and compliance team to resolve the issues raised by merchant and customers. ? Solve technical queries, Online support. ? Managing the transaction, data analysis documentation & reporting ? Work with Collection and Business team to understand the challenges with various bank / partners and work accordingly. ? Daily monitoring the IMPS / NEFT / RTGS performance ? Daily publishing the Payment and Collection dashboard to respective stakeholders ? Good knowledge of Retail Banking. |
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