Cluster HR Manager

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📍 Gatwick, England, United KingdomFull time

About this role

Millennium Hotels and Resorts is looking for a Cluster HR Manager who will play a key role in providing support across the department while managing the day-to-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment & retention, training & development and well-being.

Based at either Copthorne Slough or Copthorne Gatwick, and responsible for both hotels, you will build and maintain trusted relationships with key stakeholders and provide sound, expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life-long memories.

Cluster HR Manager responsibilities:

  • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases
  • Assist Managers with recruitment needs ensuring the best on boarding experience for new starters
  • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.
  • Organise and promote employee engagement initiatives throughout your business areas
  • Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work-experience placements and external talent acquisition partnerships.
  • To keep up to date with best practice, personal development and legislation
  • Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.
  • Support in the effective communication strategy for employees.
  • Drive the employee lifecycle; recruitment experience, on-boarding journey, performance reviews, development & succession, exit interview support.

The ideal candidate for this position will have the following experience and qualifications:

  • Proven experience in Human Resources management
  • Strong leadership skills with the ability to inspire and develop a high-performing team.
  • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.
  • Thorough knowledge of employment laws, regulations, and best practices.
  • Exceptional problem-solving and decision-making abilities.
  • Collaborating with peers across a matrix HR structure

In return we offer:

  • HOD Bonus
  • Travel Allowances - £5,000 p.a.
  • Social Events, Wellbeing and Team Activities
  • Training and development
  • Pension Salary Sacrifice Scheme
  • Career development and salary reviews
  • Interest-free Season Ticket Loan Scheme
  • 1 Volunteer Days per year (fully paid and in addition to your annual leave)
  • Complimentary meals prepared for you by our chefs
  • Length of Service related holiday scheme
  • Discount on Accommodation worldwide and 50% Food and Beverage Outlets
  • Life Assurance
  • Recommend a Friend Scheme

 

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 140+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

#COPCaterer

Frequently Asked Questions

Is the salary disclosed for the Cluster HR Manager position at Millennium Hotel and Resorts UK?
The salary for this Cluster HR Manager role at Millennium Hotel and Resorts UK is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cluster HR Manager position at Millennium Hotel and Resorts UK located?
This Cluster HR Manager role at Millennium Hotel and Resorts UK is based in Gatwick, England, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cluster HR Manager role at Millennium Hotel and Resorts UK full-time or part-time?
This is listed as a Full time position. It is posted as a Cluster HR Manager role in the Corporate department at Millennium Hotel and Resorts UK.
Which team or department does the Cluster HR Manager at Millennium Hotel and Resorts UK belong to?
This Cluster HR Manager position is part of the Corporate department at Millennium Hotel and Resorts UK. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cluster HR Manager position at Millennium Hotel and Resorts UK?
Click the "Apply Now" button on this page. You will be redirected to Millennium Hotel and Resorts UK's official application portal hosted on workable where you can submit your application directly.
When was the Cluster HR Manager job at Millennium Hotel and Resorts UK posted?
This Cluster HR Manager position at Millennium Hotel and Resorts UK was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Cluster HR Manager
Millennium Hotel and Resorts UK
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