Client Services Manager

bayada· State College (STC) - 273
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About this role

 

Client Services Manager – Pediatric Home Care

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our State College, PA Pediatric Home Care office.

Are you ready to take the next step in your career and build your leadership skills in a growing industry? The Client Services Manager role offers the opportunity to lead, build relationships, drive growth, and make a meaningful impact in the lives of pediatric clients and their families.

This is more than a day-to-day coordination role. You’ll have the opportunity to take ownership of your caseload, develop business and leadership skills, and grow your career within BAYADA.

Grow Your Career at BAYADA

As a Client Services Manager, you’ll receive hands-on experience in client services, operations, business development, employee engagement, and team leadership. You’ll work closely with Clinical Managers and office leadership while developing the skills needed to take on increasing responsibility.

If you’re ambitious, entrepreneurial, and motivated by achieving goals, this is an opportunity to build a career — not just take a job.

What You’ll Do

  • Provide exceptional customer service and help ensure high-quality pediatric home care
  • Coordinate client services and address emergent scheduling needs
  • Manage and proactively grow your client caseload
  • Build lasting relationships with clients, families, referral sources, payors, and community organizations
  • Develop strong, collaborative relationships with field employees and office leadership
  • Monitor key metrics, including admissions, referrals, and caseload performance
  • Partner with Clinical Managers to provide supervision and support to field employees
  • Identify opportunities to improve client satisfaction, employee engagement, and service delivery
  • Take on increasing responsibility and leadership opportunities as you grow

What We’re Looking For

  • Bachelor’s degree required
  • Prior medical office or home care experience preferred
  • Supervisory or leadership experience a plus
  • Demonstrated success achieving goals and taking on increased responsibility
  • Ambition, initiative, and a growth mindset
  • Strong computer skills, including electronic medical record experience
  • Excellent communication, organizational, and interpersonal skills
  • Ability to build relationships and thrive in a fast-paced, entrepreneurial environment

Why Join BAYADA?

Career Growth: Build your leadership skills through hands-on experience, mentorship, continued education, Udemy courses, webinars, and advancement opportunities.

Meaningful Work: Make a difference in the lives of pediatric clients and families while supporting the team that delivers their care.

Mission-Driven Culture: Join a nonprofit organization built around BAYADA’s core values of compassion, excellence, and reliability.

Weekly Pay: Receive consistent weekly pay.

Comprehensive Benefits: Medical, dental, and vision insurance; paid holidays, vacation, and sick time; employer-paid life insurance; 401(k) with company match; direct deposit; and Employee Assistance Program (EAP).

Inclusive Workplace: BAYADA is committed to creating an environment where employees feel valued, supported, and empowered to grow.

Ready to Grow With Us?

If you’re looking for an opportunity to develop as a leader, take ownership, and build a long-term career in healthcare, bring your energy and ambition to BAYADA.

Join our State College team and grow your career while making a difference in the lives of children and families.

 

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws.  Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Frequently Asked Questions

Is the salary disclosed for the Client Services Manager position at bayada?
The salary for this Client Services Manager role at bayada is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Services Manager position at bayada located?
This Client Services Manager role at bayada is based in State College, PA 16801 | 40.789969189 | -77.851974739. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Client Services Manager at bayada belong to?
This Client Services Manager position is part of the State College (STC) - 273 department at bayada. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Services Manager position at bayada?
Click the "Apply Now" button on this page. You will be redirected to bayada's official application portal hosted on greenhouse where you can submit your application directly.
When was the Client Services Manager job at bayada posted?
This Client Services Manager position at bayada was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Services Manager
bayada
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