Client Relations Associate
Focus Global
Client Relations Associate
About this role
Review and assess assessment reports to understand client needs accurately. • Communicate effectively with parents to confirm admissions and address any inquiries they may have. • Facilitate the search for suitable trainers and allocate them to clients based on their requirements. • Collaborate closely with Area Sales Officers and Operations Growth Associates to optimise client satisfaction. • Calculate and collect admission fees and tuition fees accurately and on time. • Address concerns raised by trainers and parents, resolving them promptly and efficiently. • Ensure accurate calculation and timely payment of trainer fees to maintain trainer satisfaction. • Report day-to-day activities to the Customer Relationship Manager (CRM) for performance evaluation. • Track and update attendance records to monitor client engagement effectively. • Monitor trainers to ensure compliance with INTERVAL's terms and conditions and maintain service quality. • Evaluate trainers and analyse their training needs to enhance service delivery. • Manage student and trainer data efficiently and confidentially. • Implement strategies to retain existing students by providing exceptional service, addressing their needs promptly, and identifying opportunities to upsell additional services based on assessment reports. Requirements Monthly Active Users and Monthly Paying Users to gauge client engagement and revenue generation. • Fee Default Rate and Customer Lifetime Value to assess client payment behaviour and longterm value. • Course Completion Rate and Session Achievement Rate to evaluate the success of client interactions and engagements. • Customer Acquisition Cost and Sales Conversion Rate to measure the effectiveness of client acquisition efforts. • Task Execution Rate and Task Execution Time to monitor the efficiency and timeliness of departmental tasks. • Task Complexity Index and Task Complexity Accuracy to evaluate the complexity and accuracy of client-related tasks. • Task Feedback Score to measure client satisfaction with service delivery and problem resolution.
Frequently Asked Questions
Is the salary disclosed for the Client Relations Associate position at teaminterval?
The salary for this Client Relations Associate role at teaminterval is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Relations Associate position at teaminterval located?
This Client Relations Associate role at teaminterval is based in AREEKODE, AREEKODE, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Relations Associate role at teaminterval full-time or part-time?
This is listed as a Full time position. It is posted as a Client Relations Associate role at teaminterval.
How do I apply for the Client Relations Associate position at teaminterval?
Click the "Apply Now" button on this page. You will be redirected to teaminterval's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Client Relations Associate job at teaminterval posted?
This Client Relations Associate position at teaminterval was posted on Jul 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Relations Associate
teaminterval
You'll be redirected to teaminterval's official application page on zohorecruit.