Client Manager - State & Local Government

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

This is a hybrid role that requires team members to be in the Miamisburg, Ohio office weekly on Monday and Tuesday.

As a telephonic Client Manager, your purpose is to drive revenue growth by managing and expanding channel partner relationships. You will collaborate with partners to identify opportunities, provide sales support, and ensure customer satisfaction. Your efforts will contribute to the overall success of the sales team.

Responsibilities

• Meeting or exceeding monthly and annual sales goals

• Identifying, targeting, and maximizing revenue and growth opportunities

• Developing solid relationships with key customer contacts and decision makers

• Taking responsibility for the overall health and status of the customer relationship

• Providing customer feedback to internal partners regarding product or content issues

• Negotiating and renegotiating contracts to align objectives

• Gathering customer and market insights to ensure customer needs are met and reporting against our goal

Requirements

• Display solid business-to-business sales experience

• Hold a high school diploma or GED

• Demonstrate proven success in negotiating contracts and closing business

• Display previous account management and marketing experience

• Have solid communication, interpersonal, and presentation skills

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.