Client Care Specialist
citynational
Client Care Specialist
globalexcel· Other
About this role
Job Description
Hybrid position, requires going to the office.
Job Purpose
The position exists to ensure that Corporate Client request are overseen, responded to in a timely manner, while either acting as a liaison between the client and operational teams or performing the coordination of services necessary to meet the clients’ needs. The Client Care Specialist are part of the Claims Services team and will work closely with the Claims and Account Management teams as well as with other departments and outside vendors with the goal of obtaining information required by clients or needed as part of our internal processes.
KSA (Knowledge, Skills and Abilities)
• Knowledge of healthcare services and medical billing practices • Comfort with Microsoft suite of products and adaptable to different tools and technologies • Principles and application of excellent customer experience skills • Ability to work independently, organize, prioritize, and multitask • Resourcefulness and critical decision-making skills • Excellent interpersonal skills and professional written and spoken communication (and Spanish as needed)
Requirements and Qualifications • High school or Post-Secondary Education or equivalent • Minimum of two years of work experience in customer service and industry • Excellent verbal and written communication skills in English and Spanish
Frequently Asked Questions
Is the salary disclosed for the Client Care Specialist position at globalexcel?
The salary for this Client Care Specialist role at globalexcel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Client Care Specialist position at globalexcel located?
This Client Care Specialist role at globalexcel is based in Mexico City, MX, Miami, FL, US, Sherbrooke, QC, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Client Care Specialist role at globalexcel full-time or part-time?
This is listed as a OTHER position. It is posted as a Client Care Specialist role in the Other department at globalexcel.
Which team or department does the Client Care Specialist at globalexcel belong to?
This Client Care Specialist position is part of the Other department at globalexcel. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Client Care Specialist position at globalexcel?
Click the "Apply Now" button on this page. You will be redirected to globalexcel's official application portal hosted on icims where you can submit your application directly.
When was the Client Care Specialist job at globalexcel posted?
This Client Care Specialist position at globalexcel was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Client Care Specialist
globalexcel
You'll be redirected to globalexcel's official application page on icims.