Case Manager & Benefits Specialist

Bright Harbor Healthcare· Crisis Services
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📍 Toms River, New Jersey, United StatesFull time

About this role

Bright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.

Position Title: Benefits Specialist/Case Manager
Position Type: Full Time; 40 Hours/Weekly
Benefits Eligible: Yes; Full Benefits
Location: Toms River, NJ
Department: CREST

Responsibilities:

  • Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning.
  • Communicate and collaborate with community resources and entitlement providers, documenting support in client records.
  • Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach.
  • Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation.
  • Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements.
  • Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team.
  • Educate consumers and families on mental health, crisis management, conflict resolution, and life skills.
  • Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values.
  • Bachelor's Degree in a health & human services field
  • Experience with Crisis Intervention.
  • Experience doing outreach with the SMI Co-occurring
  • population, knowledge and awareness of homeless and community services available
  • Valid NJ Driver’s license with less than 6 points.
  • Full Benefits
  • 12 Paid Holidays
  • Sick Days
  • Personal Days
  • Days Accrued Vacation
  • Medical/Dental/Vision
  • Company paid Life Insurance and Long-Term Disability
  • 403B Plan with Company Match
  • Opportunities for training/education/Continuing Education Credits
  • Opportunities for Public Loan Forgiveness
  • Opportunities for Tuition Discounts from Participating Institutions

Frequently Asked Questions

Is the salary disclosed for the Case Manager & Benefits Specialist position at Bright Harbor Healthcare?
The salary for this Case Manager & Benefits Specialist role at Bright Harbor Healthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Case Manager & Benefits Specialist position at Bright Harbor Healthcare located?
This Case Manager & Benefits Specialist role at Bright Harbor Healthcare is based in Toms River, New Jersey, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Case Manager & Benefits Specialist role at Bright Harbor Healthcare full-time or part-time?
This is listed as a Full time position. It is posted as a Case Manager & Benefits Specialist role in the Crisis Services department at Bright Harbor Healthcare.
Which team or department does the Case Manager & Benefits Specialist at Bright Harbor Healthcare belong to?
This Case Manager & Benefits Specialist position is part of the Crisis Services department at Bright Harbor Healthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Case Manager & Benefits Specialist position at Bright Harbor Healthcare?
Click the "Apply Now" button on this page. You will be redirected to Bright Harbor Healthcare's official application portal hosted on workable where you can submit your application directly.
When was the Case Manager & Benefits Specialist job at Bright Harbor Healthcare posted?
This Case Manager & Benefits Specialist position at Bright Harbor Healthcare was posted on Jul 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Case Manager & Benefits Specialist
Bright Harbor Healthcare
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