• Partner with providers to deliver exceptional patient care by preparing patients for visits, supporting efficient patient flow, and performing medical scribe duties.

• Perform advanced noninvasive cardiac procedures, including treadmill exercise tolerance tests, stress echocardiograms, nuclear stress tests, and Holter/event monitor application, following established competency standards.

• Support patients throughout their care journey by managing phone calls, documenting patient communications, coordinating test result notifications, and facilitating timely follow-up.

• Assist with scheduling, referral management, prior authorizations, and other administrative functions to ensure seamless clinic operations.

• Maintain a safe, clean, organized, and well-stocked clinical environment while adhering to infection prevention and regulatory standards.

• Communicate effectively with providers and care team members to support high-quality patient outcomes and an exceptional patient experience.

• Collaborate with interdisciplinary team members to achieve operational goals, quality metrics, and continuous improvement initiatives.

• Serve as a mentor and resource for new team members while modeling Presbyterian's CARES values: Collaboration, Accountability, Respect, Engagement, and Service.

• Perform additional duties as assigned to support patient care and clinic success.

Education & Training

• High school diploma, GED, or equivalent required.

• Graduate of an accredited Medical Assistant program required.

• Completion of Medical Scribe training required.

Experience

• Minimum one (1) year of cardiac medicine experience required.

• Minimum three (3) years of Medical Assistant experience required.

• Strong knowledge of cardiac rhythms, arrhythmias, and cardiovascular patient care practices.

Certifications & Competencies

• Current Basic Life Support (BLS) certification from the American Heart Association (AHA) or ASHI Healthcare Provider required.

• Successful completion of Basic Arrhythmia Class and Basic Arrhythmia Challenge Test within nine (9) months of hire.

• Maintains all required clinical certifications and emergency response training.

• Completes all organizational, department, and role-specific competency requirements within established timeframes.

Preferred Qualities

• Demonstrated ability to work in a fast-paced cardiology environment.

• Strong critical thinking, communication, and patient care skills.

• Commitment to delivering exceptional patient experiences and high-quality cardiovascular care.