Care Coordinator IV - Valencia County

phsorg· 0100 PHP Administrative
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📍 Reverend Hugh Cooper Administrative CenterFull time

About this role

Location Address:

9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range:

Minimum Offer $33.87 Maximum Offer $57.68

Summary:

Build your Career. Make a Difference. Presbyterian is hiring a skilled Care Coordinator IV.

How you grow, learn and thrive matters here.
• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions)
• Malpractice liability insurance
• Loan forgiveness through the  New Mexico Higher Education Department 
• EPIC electronic charting system

Type of Opportunity: Full time FTE: 1.00 Job Exempt: No Work Shift: Days (United States of America)

Responsibilities:

Presbyterian is seeking a Care Coordinator IV.  The Care Coordinator facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effective delivery of quality care and services across the continuum. Collaborates with the interdisciplinary care plan team which may include member, caregivers, member s legal representative, physician, care providers, and ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care services. Coordinates care of individual clients with application to identified populations using assessment, care planning, implementations, coordination, monitoring and evaluation for cost effective and quality outcomes.


Some key responsibilities include:

  • Facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effective delivery of quality care and services across the
    continuum. Collaborates with the Interdisciplinary Care Plan Team which may include member, caregivers, members legal representative, physician, care providers, and
    ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care
    services.
  • Conducts in depth health risk assessment and/or comprehensive needs assessment which include, but not limited to psycho-social, physical, medical, behavioral,
    environmental, and financial parameters.
  • Provides care coordination to members with chronic or complex conditions which require intensive interventions and oversight include multiple, clinical, social and community
    resources. Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes. *Supports Health plan members
    *Facilitates a team approach, including the Interdisciplinary Care Plan team, to ensure appropriate interventions, cost effective delivery of quality care and services across the
    continuum. Collaborates with the Interdisciplinary Care Plan Team which may include member, caregivers, members legal representative, physician, care providers, and
    ancillary support services to address care issues, specific member needs and disease processes whether, medical, behavioral, social, community based or long term care
    services.
    *Conducts in depth health risk assessment and/or comprehensive needs assessment which include, but not limited to psycho-social, physical, medical, behavioral,
    environmental, and financial parameters.
    *Provides care coordination to members with chronic or complex conditions which require intensive interventions and oversight include multiple, clinical, social and community
    resources. Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes. Develops, documents and implements
    plan which provides appropriate resources to address social, physical, mental, emotional, spiritual and supportive needs. Acts as an advocate for members care needs by
    identifying and addressing gaps in care. Performs ongoing monitoring of the plan of care to evaluate effectiveness. Measures the effectiveness of interventions as identified in
    the members care plan.
    *Develops and communicates plan for authorization of services, and serves as point of contact to ensure services are rendered appropriately, (i.e. during transition to home
    care, back up plans, community based services).
    *Conducts face to face home visits, as required,
    *Assesses and reviews plan of care regularly to identify gaps in care, trends to improve health and quality of life outcomes; collects clinical path variance data that indicates
    potential areas for improvement of case and services provided; works with members and the interdisciplinary care plan team to adjust plan of care, when necessary.
    *Promotes the appropriate use of clinical and financial resources in order to improve the quality of care and member satisfaction. Generates reports in accordance with care
    coordination goals.
    *Educates providers, support staff, members and families regarding care coordination role and health strategies with a focus on member-focused approach to care. Facilitates
    a team approach to the coordination and cost effective delivery to quality care and services.
    *Provides assistance to members with questions and concerns regarding care, providers or delivery system.
    *Maintains professional relationship with external stakeholders, such as inpatient, outpatient and community resources.
    *Complies with Case Management Society of America Standards for Case Management Practice and with CCMC code of Professional Conduct for Case Managers.
    *Participates in Interdisciplinary Care Team (ICPT) meetings.
    *May assist with orientation and continued mentoring of team members as appropriate.
    *Performs other functions as required.

Qualifications:

  • Masters degree & 4 years of exp, Bachelors degree and 8 yrs of exp, Associates degree and 9 years of exp, 12 years of exp may be utilized in lieu of other education and experience reqs.
  • Proficiency in Microsoft Word, Excel and Outlook required.
  • Experience in analyzing trends based on decision support systems.
  • Business management skills to include, but not limited to, cost/benefit analysis,negotiation, and cost containment.
  • Knowledge of referral coordination to community & private/public resources.

We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more.

Learn more about our employee benefits.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.


AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Compensation Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

Frequently Asked Questions

Is the salary disclosed for the Care Coordinator IV - Valencia County position at phsorg?
The salary for this Care Coordinator IV - Valencia County role at phsorg is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Care Coordinator IV - Valencia County position at phsorg located?
This Care Coordinator IV - Valencia County role at phsorg is based in Reverend Hugh Cooper Administrative Center. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Care Coordinator IV - Valencia County role at phsorg full-time or part-time?
This is listed as a Full time position. It is posted as a Care Coordinator IV - Valencia County role in the 0100 PHP Administrative department at phsorg.
Which team or department does the Care Coordinator IV - Valencia County at phsorg belong to?
This Care Coordinator IV - Valencia County position is part of the 0100 PHP Administrative department at phsorg. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Care Coordinator IV - Valencia County position at phsorg?
Click the "Apply Now" button on this page. You will be redirected to phsorg's official application portal hosted on workday where you can submit your application directly.
When was the Care Coordinator IV - Valencia County job at phsorg posted?
This Care Coordinator IV - Valencia County position at phsorg was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Care Coordinator IV - Valencia County
phsorg
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