Capability Manager(DPO)
About this role
Job Summary
Support PMO governance and P&L management activities by driving operational reporting, financial analysis, stakeholder coordination, risk tracking, and performance monitoring to enable effective program and business decision-making
Key Responsibilities
Directly manage the day-to-day operations of the team with the ability to grow and scale as necessary
• Serve as a single POC to drive initiatives, support governance activities for the program and help resolve escalations/issues.
• Ensure timely escalation management & validate the quality of action plans
• Be responsible for day-to-day activities and performance of the team members
• Working closely with users to ensure the project meets business needs
• Monitor service quality and execute continual service improvement actions.
• Perform analysis of inquiries for trends, risks, and issues
Skill Requirements
- Good comprehension skills
• Should possess previous experience in managing day-to-day deliverables of the team
• Interact with client on regular basis for reporting and performance of SLAs
• Good Analytical and Logical thinking skills
• Prior experience in utility industry is an added advantage
Other Requirements
Frequently Asked Questions
Is the salary disclosed for the Capability Manager(DPO) position at HCLTech?
Where is the Capability Manager(DPO) position at HCLTech located?
How do I apply for the Capability Manager(DPO) position at HCLTech?
When was the Capability Manager(DPO) job at HCLTech posted?
You'll be redirected to HCLTech's official application page on successfactors.