Cage Supervisor

Overview

Responsible and accountable for the operations of the Cage/Vault during the assigned shift.  Assists in training new Team Members as assigned, prepares reports, oversees Title 31 enforcement and reporting activities, and recommends changes in Cage/Vault procedures as needed.

Responsibilities

• Responds to guest inquires and concerns.
• Interfaces with other departments as necessary, in a positive and professional manner. 
• Supervises activity and maintains security and accountability of company funds located in the Cage/Vault during a shift.
• Assists in training new Team Members as assigned.
• Maintains an orderly and positive working environment.
• Participates in the performance evaluations of Team Members. Recommends coaching for improved performance actions as needed.
• Assists in the investigation of variances.
• Prepares reports as required.
• Oversees Title 31 enforcement and reporting activities.
• Recommends changes in Cage/Vault procedure.
• Assists Cage/Vault Cashiers as required.
• Trains, mentors, develops, coaches, resolves problems, provides open communication vehicles, and recommends disciplinary actions as appropriate.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• Bachelor’s degree in Business Administration, Finance, Accounting, or equivalent work experience is preferred.
• Two years of experience in casino Cage/Vault operations preferred.
• Previous experience in hospitality and/or sales.
• Ability to successfully pass a basic math assessment.
• Demonstrated ability to perform cash handling operations using units of American money.
• Basic knowledge of business and accounting systems and methods.
• Basic knowledge of applicable law, regulations, rules, procedures, and administration is required.
• Basic proficiency in computers, including Microsoft Office and database applications, e-mail, and Internet. 
• Basic proficiency in 10-key and other office equipment.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.
• Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.
• Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.

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