Business Analyst (Retention)
petfully· Retention
About this role
We are seeking a hands-on analyst to own retention analytics and the underlying technology stack, including CleverTap, Segment CDP, BigQuery, and MySQL. This role requires an individual who can independently build dashboards, conduct root-cause analysis, take full ownership of outcomes, and contribute directly to internal tooling.
Key Responsibilities
Dashboarding & Reporting
• Develop and maintain retention dashboards covering performance and funnel metrics
• Maintain documentation and ensure knowledge transfer of retention metrics across teams
Automation & AI-Enablement
• Identify manual, repetitive, or messy processes and rebuild them using AI-driven workflows to enable the team
to scale
• Apply AI tools thoughtfully and with judgment — understanding when and how to use them in context
Data Architecture
• Design and maintain clean, well-structured data tables and layers that enable smooth, scalable data
consumption across platforms
• Build data foundations with reuse and cross-platform consistency in mind, not one-off tables for a single
request
Ownership
dashboard
• Own data and outcomes end-to-end — success is measured by impact, not by the existence of a table or
• Proactively identify what needs to be built or fixed, rather than working strictly off requests
Tech Layer
• Work across CleverTap, Segment, BigQuery, React, FastAPI, MySQL, Claude Code / Cursor
Required Skills & Qualifications
• 2+ years of experience in analytics with strong proficiency in SQL, and hands-on experience in BigQuery and
MySQL
• Hands-on experience with Python
• Practical experience using, integrating, and debugging APIs
• AI-native — fluent in using AI tools to accelerate analysis and automation, with the judgment to apply them
appropriately
Frequently Asked Questions
What is the salary for the Business Analyst (Retention) role at petfully?
The listed salary for this Business Analyst (Retention) position at petfully is INR 700K–1000K. This is an FULL TIME role.
Where is the Business Analyst (Retention) position at petfully located?
This Business Analyst (Retention) role at petfully is based in Bengaluru, KA, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Analyst (Retention) role at petfully full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Business Analyst (Retention) role in the Retention department at petfully.
Which team or department does the Business Analyst (Retention) at petfully belong to?
This Business Analyst (Retention) position is part of the Retention department at petfully. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst (Retention) position at petfully?
Click the "Apply Now" button on this page. You will be redirected to petfully's official application portal hosted on keka where you can submit your application directly.
When was the Business Analyst (Retention) job at petfully posted?
This Business Analyst (Retention) position at petfully was posted on Jul 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst (Retention)
petfully · 💰 INR 700K–1000K
You'll be redirected to petfully's official application page on keka.