Business Analyst

Sourceworx· Software Development
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📍 Johannesburg, ZACONTRACTOR

About this role

IT Business Analyst Job Description

The IT Business Analyst plays a pivotal role in delivering value-driven software solutions by bridging the gap between business needs and the development team. The role collaborates closely with Product Owners, Scrum Masters, Developers, QA Analysts, and end-users to ensure that requirements are well-understood, prioritized, and delivered iteratively. The ideal candidate has a strong understanding of Agile methodologies (especially Scrum and/or SAFe), business process modeling, backlog grooming, and user story writing.

To be successful in this role, the Senior IT Business Analyst should be a collaborative team player with excellent facilitation, communication, and analytical skills. They should be experienced in Agile delivery environments and comfortable working within cross-functional Scrum teams.

Key Responsibilities:

Agile Requirements Management

  • Collaborate with Product Owners and stakeholders to define Epics, Features, and User Stories with clear acceptance criteria
  • Maintain and groom the product backlog, ensuring stories are well-defined, prioritized, and ready for sprint planning

Sprint Planning & Support

  • Participate in daily stand-ups, sprint planning, backlog grooming, reviews, and retrospectives
  • Provide clarifications to development teams during sprints and help resolve requirement-related blockers

Stakeholder Engagement

  • Facilitate workshops and interviews to elicit requirements
  • Act as the voice of the customer within the development team, ensuring business value is consistently delivered

Process Improvement

  • Identify opportunities for continuous improvement in both business operations and Agile delivery practices
  • Support the definition and tracking of key performance indicators for business processes and system enhancements

Documentation & Traceability

  • Create lightweight documentation such as process flows, user journey maps, and wireframes when necessary
  • Ensure traceability from business needs to solution delivery and testing

Testing Support

  • Assist in defining test scenarios and acceptance criteria
  • Support UAT by coordinating with users and ensuring that delivered features meet business requirements

Senior IT Business Analyst Agile Performance Plan

Objective: Deliver business value through Agile software delivery
KPIs:

  • Sprint goal achievement rate
  • Velocity consistency across sprints
  • Percentage of user stories accepted without rework

Objective: Improve backlog quality and stakeholder alignment
KPIs:

  • Groomed backlog readiness (number of sprints ahead backlog is prepared)
  • Stakeholder satisfaction with delivered functionality
  • Story acceptance on first review

Objective: Enhance Agile team collaboration and responsiveness
KPIs:

  • Team feedback score from retrospectives
  • Turnaround time for story clarification
  • Number of impediments resolved within sprint

Objective: Support continuous improvement and Agile maturity
KPIs:

  • Participation in retrospectives with actionable contributions
  • Implementation of process improvements identified
  • Agile practice adoption score (assessed via internal maturity assessments)

Objective: Ensure quality and completeness of Agile artefacts
KPIs:

  • Acceptance criteria completeness rate
  • Traceability coverage (stories linked to Epics, Features, and test cases)
  • Time to prepare artifacts ahead of planning

Frequently Asked Questions

Is the salary disclosed for the Business Analyst position at Sourceworx?
The salary for this Business Analyst role at Sourceworx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst position at Sourceworx located?
This Business Analyst role at Sourceworx is based in Johannesburg, ZA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Analyst role at Sourceworx full-time or part-time?
This is listed as a CONTRACTOR position. It is posted as a Business Analyst role in the Software Development department at Sourceworx.
Which team or department does the Business Analyst at Sourceworx belong to?
This Business Analyst position is part of the Software Development department at Sourceworx. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Business Analyst position at Sourceworx?
Click the "Apply Now" button on this page. You will be redirected to Sourceworx's official application portal hosted on breezy where you can submit your application directly.
When was the Business Analyst job at Sourceworx posted?
This Business Analyst position at Sourceworx was posted on Oct 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst
Sourceworx
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