Business Analyst

brownsjewellers
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📍 Johannesburg, South AfricaFull time

About this role

We are looking for a skilled and detail-oriented Business Analyst to join our team. This role is ideal for someone who thrives on understanding business needs, translating them into clear requirements, and working closely with technical and non-technical stakeholders to deliver practical solutions.

You’ll work across the full project lifecycle — from requirements gathering and process mapping to testing and implementation — in a fast-paced, high-standards environment.

KEY RESPONSIBILITIES

•         Gather, document, and validate business requirements through stakeholder workshops, interviews, and observation

•         Map current-state business processes and identify gaps, inefficiencies, and improvement opportunities

•         Translate business requirements into functional specifications, user stories, and acceptance criteria

•         Coordinate between business stakeholders and technical teams to ensure solutions meet the stated need

•         Design and execute test scripts, UAT plans, and end-to-end validation for new features and system changes

•         Produce clear process documentation, training material, and handover guides

•         Support reporting and data analysis to inform business decisions

•         Assist with system configuration, workflows, and ongoing enhancements across business platforms



Requirements


Core Technical Skills

·         3–5 years’ experience in a Business Analyst, Systems Analyst, or similar role

·         Strong understanding of business process analysis and requirements engineering

·         Proficiency in process mapping tools (e.g. draw.io, Visio, or similar)

·         Experience writing functional specifications, user stories, and test scripts

·         Proficiency in understanding data flows and system integrations

·         Experience with project or workflow tools (e.g. Jira, Zoho Projects, or similar)

·         Exposure to CRM, ERP, or e-commerce platforms (e.g. Zoho, Shopify) is advantageous

Who You Are

·         Highly detail-oriented with a strong focus on getting requirements right

·         Analytical thinker who enjoys understanding how things work and solving problems

·         Able to work independently and manage multiple priorities

·         Strong communicator who can bridge the gap between business and technical teams

·         Committed to quality and continuous improvement




Benefits

•        Competitive, market-related salary

•        Generous staff discounts across our luxury products

•        Clear career growth opportunities within a fast-growing premium brand

•        A beautiful, high-end working environment

•        Daily, nutritious lunch provided by our in-house canteen

•        A paid day off on your birthday



Frequently Asked Questions

Is the salary disclosed for the Business Analyst position at brownsjewellers?
The salary for this Business Analyst role at brownsjewellers is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Business Analyst position at brownsjewellers located?
This Business Analyst role at brownsjewellers is based in Johannesburg, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Business Analyst role at brownsjewellers full-time or part-time?
This is listed as a Full time position. It is posted as a Business Analyst role at brownsjewellers.
How do I apply for the Business Analyst position at brownsjewellers?
Click the "Apply Now" button on this page. You will be redirected to brownsjewellers's official application portal hosted on zohorecruit where you can submit your application directly.
When was the Business Analyst job at brownsjewellers posted?
This Business Analyst position at brownsjewellers was posted on Sep 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Business Analyst
brownsjewellers
Apply for this role ↗

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