Building Security Officer | Full-Time | PPG Paints Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Building Security Officer position has a commitment to excellence in guest services while providing necessary safety and security support to guests visiting the PPG Paints Arena. This position will staff the Employee Entrance and the Command Post. 

This role will pay an hourly rate of $19.50.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching; and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 31, 2026.

About the Venue

As a leading entertainment venue, PPG Paints Arena is the regional epicenter for athletic events, concerts, and family shows in Western Pennsylvania and home to the NHL’s Pittsburgh Penguins.

Responsibilities

• Deliver superior guest service while ensuring proper building and governmental protocols are being followed.
• Respond to requests for assistance from staff and visitors for a variety of security issues (fire, medical emergencies, etc.)
• Ensure all safety and building guidelines are being followed, and proper security checks are conducted during guest entry.
• Assist in the control and safety of all guests that visit the facility.
• Ensure crowd control stays at a reasonable level and assist in emergency situations and conflicts as needed.
• Interact with the public and all levels of management and fellow employees.
• Enforce rules and regulations of the facility.
• Provide directional assistance, as needed, by being knowledgeable about locations throughout the facility.
• Provide professionalism, courtesy, and respect to all guests and fellow employees.
• Provide shift breaks for guards located at entrance gates as needed.
• All other duties as assigned.

Qualifications

• Prior security experience required; experience in a large venue is preferred.
• High school diploma or GED preferred.
• Ability to work with minimal supervision.
• Strong communication and interpersonal skills are required.
• Professional presentation, appearance, and work ethic.
• Ability to work during daylight, evening, overnight, holidays, and weekends.
• Ability to interact with all levels of staff, including management.
• Must maintain a neat and professional appearance that conveys professionalism at all times.
• Professional business attire required when working at all events.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.