BOUTIQUE MANAGER

richemont· MO03 RLG Macau Limited
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📍 Macau SAR, ChinaFull time

About this role

The Oldest Fine Leather Goods House in the World
Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.

Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.

Delvaux Video http://www.youtube.com/watch?v=I0j0zMebgbI

We are looking for:  

A candidate who is responsible for the overall daily operations of the shop, ensuring efficiency and profitability. Their primary duties include management of staff, ensure the store is meeting sales goals. Other main responsibilities are facilitating customer service, etc. 

 

Responsibilities are as follows: 

  • Meet set sales targets by effectively leading and developing a team of sales staff  
  • Provide the training and coaching to the team to ensure the service standards are met at all times 
  • Oversee VIP Program and various promotion programs 
  • Ensure a high level of customer service is performed while identify new initiatives for improving services standards 
  • Develop high net worth clientele by private appointments and hosting intimate events in the store  
  • Prepare sales report and activities for communication with the senior management 
  • Monitor the stock and inventory is at optimal level for operation needs 
  • Lead the team to acquire, build and maintain key customers 
  • Implement activities to drive customer repeat visit and build customer loyalty 
  • Coordinate in-store events with the retail team 

 

Job requirements:   

  • At least 5 years of experience in retail operations management with solid experience in managerial level, experience in luxury industry is a plus 
  • Mature and self-motivated with excellent analytical mindset 
  • Excellent problem solving, communicating skill, and project management skills 
  • Possess excellent communication, customer service and interpersonal skill 
  • Have a relatively in-depth understanding of the luxury market in Malaysia 
  • Strong sense of responsibility and able to work independently 
  • Multi-task, highly adaptable to changes 
  • Mandarin speaking 

Frequently Asked Questions

Is the salary disclosed for the BOUTIQUE MANAGER position at richemont?
The salary for this BOUTIQUE MANAGER role at richemont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the BOUTIQUE MANAGER position at richemont located?
This BOUTIQUE MANAGER role at richemont is based in Macau SAR, China. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the BOUTIQUE MANAGER role at richemont full-time or part-time?
This is listed as a Full time position. It is posted as a BOUTIQUE MANAGER role in the MO03 RLG Macau Limited department at richemont.
Which team or department does the BOUTIQUE MANAGER at richemont belong to?
This BOUTIQUE MANAGER position is part of the MO03 RLG Macau Limited department at richemont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the BOUTIQUE MANAGER position at richemont?
Click the "Apply Now" button on this page. You will be redirected to richemont's official application portal hosted on workday where you can submit your application directly.
When was the BOUTIQUE MANAGER job at richemont posted?
This BOUTIQUE MANAGER position at richemont was posted on Jul 23, 2026. Apply as soon as possible — early applications are often reviewed first.
BOUTIQUE MANAGER
richemont
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You'll be redirected to richemont's official application page on Workday.