Banquet Busser| Part-Time | Lucas Museum of Narrative Art
About this role
Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Banquet Busser supports banquet and catering service by maintaining clean, organized, and properly set dining and event areas. This position assists servers and banquet staff with clearing tables, resetting spaces, replenishing supplies, and providing efficient service support throughout events. The Banquet Busser works closely with the Banquet, Culinary, and Event Operations teams to ensure a clean, welcoming, and well-organized environment for guests. This position requires flexibility to work evenings, weekends, holidays, and extended hours based on event schedules
This role pays an hourly rate of $20.00 - $26.00
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until December 4, 2026.
About the Venue
Oak View Group is proud to operate the food and beverage program at the Lucas Museum of Narrative Art. The hospitality operation features a diverse portfolio of dining experiences, including a multi-concept café, a modern luxury restaurant, a licensed Starbucks location, and a robust special events catering program. The team is dedicated to delivering exceptional guest experiences through outstanding food, service, and hospitality within one of the nation's premier cultural destinations.
Responsibilities
- Assist banquet servers and service staff with setup, service, and breakdown of events.
- Clear plates, glassware, silverware, and other service items from guest tables.
- Reset tables and dining areas quickly and accurately throughout events.
- Maintain clean and organized guest-facing and service areas.
- Replenish silverware, glassware, napkins, condiments, and other service supplies.
- Assist with preparing and maintaining buffet and food service areas.
- Support servers with carrying and delivering food, beverages, and service items as directed.
- Respond promptly to guest and server requests.
- Monitor dining areas and remove used items as needed to maintain a clean appearance.
- Assist with room resets and event transitions when required.
- Transport used dishes and service items to designated dishwashing or staging areas.
- Assist with post-event cleanup and breakdown of dining areas.
- Follow proper food handling, sanitation, and safety procedures.
- Report spills, broken glass, damaged equipment, or other safety concerns to a supervisor.
- Provide courteous and professional service to guests, clients, and coworkers.
- Maintain a positive and team-oriented approach during high-volume service periods.
Qualifications
Required Qualifications
- Previous hospitality, banquet, restaurant, or customer service experience preferred but not required.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Strong customer service and communication skills.
- Ability to follow directions and work efficiently under time constraints.
- Must have reliable attendance and punctuality.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
Preferred Qualifications
- Previous banquet, catering, hotel, restaurant, convention center, arena, or event experience.
- Experience working in high-volume food service environments.
Knowledge, Skills & Abilities
- Strong teamwork and communication skills.
- Excellent attention to cleanliness and detail.
- Ability to anticipate the needs of servers and guests.
- Ability to work quickly and efficiently during busy events.
- Professional and courteous demeanor.
- Commitment to exceptional guest service.
- Ability to safely handle dishes, glassware, and service equipment.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to frequently bend, stoop, reach, push, and pull.
- Ability to lift and carry heavy objects.
- Ability to carry multiple plates, trays, or service items safely.
- Ability to navigate stairs and crowded event spaces.
- Ability to work around hot food, beverages, and kitchen/service equipment.
- Ability to work indoors and outdoors as required.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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