Social Media & Content Manager
FirstClub
B2B Account Management
About this role
Role Summary
We're looking for a B2B Account Manager who will own and manage relationships with our business clients and partners end-to-end. This role is central to driving account growth, ensuring retention, and acting as the key point of coordination between our internal team and external partners/clients. The ideal candidate is a proactive relationship-builder who is equally comfortable on client calls and in spreadsheets tracking account performance.
What You'll Do
- Do business development for B2B customers and identify new opportunities to scale B2B business
- Own the end-to-end relationship for a portfolio of B2B clients/partners, acting as their primary point of contact
- Drive account growth by identifying upsell/cross-sell opportunities and expanding the scope of existing partnerships
- Ensure high retention by proactively addressing client needs, resolving issues quickly, and maintaining strong satisfaction levels
- Coordinate day-to-day operations between internal teams (sales, operations, product/tech) and external clients/partners to ensure smooth execution
- Track and report on account health, growth metrics, and key performance indicators, using data to inform decisions and flag risks early
- Collaborate with internal teams to resolve escalations and ensure a consistently high standard of service delivery
What We're Looking For
- 2–4 years of experience in B2B account management, client servicing, partner management, or a related B2B sales/growth role
- Strong communication and relationship-management skills, with the ability to build trust with external stakeholders
- Comfortable working with data and reporting tools (Excel/Google Sheets, dashboards) to track account health and growth
- Strong ownership mindset with the ability to manage multiple accounts and priorities simultaneously
- Good problem-solving skills and the ability to work cross-functionally with internal teams
- Prior experience in [industry/sector, e.g., retail, D2C, e-commerce, enterprise SaaS — add relevant sector] is a plus
- Bachelor's degree in Business, Marketing, or a related field (preferred, not mandatory)
Frequently Asked Questions
Is the salary disclosed for the B2B Account Management position at FirstClub?
The salary for this B2B Account Management role at FirstClub is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the B2B Account Management position at FirstClub located?
This B2B Account Management role at FirstClub is based in Bangalore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the B2B Account Management role at FirstClub full-time or part-time?
This is listed as a FULL TIME position. It is posted as a B2B Account Management role at FirstClub.
How do I apply for the B2B Account Management position at FirstClub?
Click the "Apply Now" button on this page. You will be redirected to FirstClub's official application portal hosted on greythr where you can submit your application directly.
When was the B2B Account Management job at FirstClub posted?
This B2B Account Management position at FirstClub was posted on Aug 22, 2026. Apply as soon as possible — early applications are often reviewed first.
B2B Account Management
FirstClub
You'll be redirected to FirstClub's official application page on greythr.