AVP, Front Office Onboarding Specialist, Private Banking, Consumer Banking Group

Responsibilities

1. KYC and Compliance:

•    Facilitate the end-to-end client onboarding process, from prospect onboarding advisory to account opening
•    Assess client / case profile and guide Front Office to obtain the required corroboration and information
•    Partner RM in KYC write-up, identify areas of clarifications and ensure adequate follow-up with clients and closure prior to KYC submission
•    Conduct joint discussions with Front Office and KYC team to facilitate case decisions
•    Perform risk assessments
•    Assist in documentation related reworks to facilitate the account opening process
•    Assist in periodic reviews of client accounts to maintain ongoing compliance.
•    Keep updated on KYC/AML regulations and ensure adherence to local and international laws.

2. Collaboration and Communication:

•    Share best KYC practices through huddles with various market regions and teams to improve quality
•    Improve collaboration between units to facilitate the account opening process
•    Liaise with Front Office, compliance teams, and other stakeholders to resolve gaps or discrepancies.
•    Provide advice and guidance to internal teams on regulatory requirements and best practices.

3. Data Management and Reporting:

•    Analyse data to track progress and efficiency of onboarding progress, risk trends, and KYC issues

4. Process Improvement:

•    Identify inefficiencies in the onboarding process and propose enhancements if any

Requirements
•    Bachelor’s degree in Finance, Business, Law, or a related field
•    At least 7-10 years of experience in KYC, AML and/or client onboarding in private banking or financial services.
•    Strong knowledge of regulatory frameworks (e.g., FATCA, CRS, MAS guidelines).
•    Certifications in AML such as Certified Anti Money Laundering Specialist (CAMS) or International Association Diploma in Anti Money Laundering would be an advantage.
•    Detail-oriented with excellent analytical and problem-solving skills.
•    Strong communication and interpersonal skills to collaborate effectively with Front Office and diverse stakeholders
•    Familiarity with KYC software, databases, and banking systems. Proficient in Excel and Tableau preferred

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