Team Leader - UK Financial Customer Service (Centris, QC)
Tasq Staffing Solutions, Inc.
Associate Trainer (Alabang) | Onsite
Tasq Staffing Solutions, Inc.· Philippines - Corporate
About this role
Work Setup: Onsite (Alabang)
Shift: Shifting Schedules
Responsibilities:
- Training Needs Analysis: Ability to extend follow- up support on the floor to sustain learning and improve performance.
- Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies.
- Content Development: Demonstrates end to end understanding of content development and maintains appropriate methodology.
- Course Delivery: Possesses effective delivery/training techniques and methods.
- Research Methodology: Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Ability to identify training needs accurately.
Required Skills:
- CS and Tech Domain: Training experience in effective communication, customer service, technical support, and culture
- Technology Functional Knowledge: Basic working knowledge of word, excel and PPT to complete reporting and documentation efficiently and effectively
- High Impact Communication: Excellent oral and written communication skills; Displays pleasant nature with a receptive attitude in order to reflect the true essence of Customer Service Lead by Example
- Analytical Ability: Examines data from multiple sources and integrates the data and inputs to determine and resolve key issues; Arrives at multiple solutions /alternatives, keeping in mind the various stake holders
- Profile Screening Criteria /Checks: Screening according to skills defined above - At least 3 years of training experience in soft skills and customer service.
Requirements:
- Graduate of any 4-year course.
- At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry.
- Preferably with background or knowledge in Tech Support.
- Excellent oral and written communication.
- Quarterly performance bonus.
- Outstanding career development opportunities and fast track career progression.
- Enjoy a fair work-life balance.
- HMO and Life Insurance for employee and 2 dependents for free.
Frequently Asked Questions
Is the salary disclosed for the Associate Trainer (Alabang) | Onsite position at Tasq Staffing Solutions, Inc.?
The salary for this Associate Trainer (Alabang) | Onsite role at Tasq Staffing Solutions, Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Trainer (Alabang) | Onsite position at Tasq Staffing Solutions, Inc. located?
This Associate Trainer (Alabang) | Onsite role at Tasq Staffing Solutions, Inc. is based in Muntinlupa, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Trainer (Alabang) | Onsite role at Tasq Staffing Solutions, Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Trainer (Alabang) | Onsite role in the Philippines - Corporate department at Tasq Staffing Solutions, Inc..
Which team or department does the Associate Trainer (Alabang) | Onsite at Tasq Staffing Solutions, Inc. belong to?
This Associate Trainer (Alabang) | Onsite position is part of the Philippines - Corporate department at Tasq Staffing Solutions, Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Trainer (Alabang) | Onsite position at Tasq Staffing Solutions, Inc.?
Click the "Apply Now" button on this page. You will be redirected to Tasq Staffing Solutions, Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Associate Trainer (Alabang) | Onsite job at Tasq Staffing Solutions, Inc. posted?
This Associate Trainer (Alabang) | Onsite position at Tasq Staffing Solutions, Inc. was posted on Aug 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Trainer (Alabang) | Onsite
Tasq Staffing Solutions, Inc.
You'll be redirected to Tasq Staffing Solutions, Inc.'s official application page on workable.