Associate Specialist, Talent Solution Delivery, Enterprise

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

LOB: MSP

Role: MSP Admin

The MSP Admin is responsible for providing end-to-end backend operational support within the Vendor Management System (VMS) for contingent workforce management. The role ensures smooth execution of pre-boarding and post-onboarding activities while maintaining data accuracy, compliance, and timely processing across the worker lifecycle.

Key Responsibilities:

• Manage requisition creation, updates, and closures in the VMS on behalf of hiring managers.
• Support pre-boarding activities including interview scheduling, work order creation, onboarding documentation, and background check coordination.
• Handle end-to-end worker lifecycle activities such as onboarding, contract extensions, manager changes, cost center updates, and offboarding.
• Manage timesheet submissions, expense approvals, and invoice validations within the VMS.
• Ensure accuracy and completeness of VMS data, maintaining proper documentation and compliance records.
• Coordinate with suppliers to ensure timely submissions, documentation, and timecard entries.
• Perform mailbox management and respond to queries from vendors and internal stakeholders.
• Generate and maintain basic operational reports, including tracking of onboarded and offboarded workers.
• Support the program team with onboarding activities including new hires and supplier transitions.

Work Experience:

• 2-3 years of experience in MSP operations.
• Strong MSP OPS  experience including onboarding, offboarding and timesheet with understanding of VMS in detail.
• Excellent stakeholder management skills.
• Ability to handle multiple clients.
• Fieldglass exp is must.

Knowledge, Skills, and Abilities

• Experience working with Vendor Management Systems (VMS).
• Strong proficiency in Google Suite, especially advanced Excel skills (data tracking, reporting, and analysis).
• Good understanding of contingent workforce processes and lifecycle management.
• Strong attention to detail with a focus on data accuracy and compliance.
• Excellent organizational and time management skills.
• Strong communication and coordination skills with vendors and internal stakeholders.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to work independently while adhering to program guidelines.

Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.