Associate, Internal Communications, Central Operation Office

dbs· DBS Technology Services India Private Limited
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📍 Hyderabad - DTI Skyview SEZFull time

About this role

Business Function

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

About the Role

We are looking for a dynamic and creative Internal Communications professional to drive employee communications and engagement across DBS Tech India. This role will be responsible for creating compelling content, managing communication campaigns, supporting leadership communications, and executing employee engagement initiatives that strengthen culture, connectivity, and organizational alignment.

The ideal candidate will be a strong storyteller, excellent stakeholder manager, and experienced communications practitioner who can work across multiple channels to deliver impactful employee experiences.

Key Responsibilities

Internal Communication Strategy & Campaigns

  • Support the development and execution of DBS Tech India's internal communications strategy.
  • Plan and execute organization-wide communication campaigns aligned to business priorities.
  • Manage end-to-end communication requests from internal stakeholders.
  • Drive awareness and engagement initiatives that support organizational goals and employee experience.

Content Development & Editorial Management

  • Create and curate engaging content across internal communication channels.
  • Write and edit newsletters, leadership messages, articles, employee stories, announcements, and campaign assets.
  • Maintain editorial calendars and ensure timely delivery of content.
  • Ensure consistency of messaging, tone of voice, and communications standards across channels. 

Digital & Employee Communication Channels

  • Manage and enhance employee engagement through channels such as:
    • Life@DBS
    • Newsletters
    • Podcasts
    • Microsites
    • EDMs (Email Direct Mailers)
  • Monitor channel performance and recommend improvements based on engagement metrics.
  • Drive adoption and effectiveness of internal communication platforms. 

Leadership Communications

  • Partner with senior leaders to develop impactful leadership communications.
  • Support town halls, leadership visits, and strategic communication initiatives.
  • Provide communications advisory support to stakeholders on messaging and engagement approaches.
  • Draft talking points, speeches, FAQs, and leadership updates. 

Employee Engagement & Events

  • Support planning and communication for employee engagement programs and corporate initiatives.
  • Manage communications for town halls, leadership visits, culture programs, and key organizational events.
  • Develop communication plans and collateral to drive participation and engagement.
  • Coordinate with internal teams to ensure seamless execution. 

Governance, Analytics & Continuous Improvement

  • Maintain content governance, communication standards, and best practices.
  • Track campaign performance and communication effectiveness using engagement metrics.
  • Generate insights and recommendations to continuously improve communication channels and employee experience.
  • Measure success of campaigns and report outcomes to stakeholders. 

Qualifications & Experience

  • Bachelor's degree in Communications, Journalism, Marketing, Public Relations, Business, or related field.
  • 3–6 years of experience in Internal Communications, Corporate Communications, Employer Branding, Marketing Communications, or a related role.
  • Proven ability to develop compelling content for diverse audiences.
  • Experience managing multiple stakeholders and projects simultaneously.
  • Strong written and verbal communication skills.
  • Experience with digital communication platforms, content management systems, and email communication tools.
  • Familiarity with analytics and performance measurement is preferred.

Key Skills

  • Internal Communications
  • Content Writing & Storytelling
  • Campaign Management
  • Stakeholder Management
  • Leadership Communications
  • Editorial Planning
  • Event Communications
  • Digital Communications
  • Project Management
  • Analytics & Reporting

Success Measures

  • Increased employee engagement across communication channels.
  • Timely delivery of high-quality communication campaigns.
  • Positive stakeholder feedback on communication support and advisory services.
  • Improved reach, readership, and engagement metrics for internal communication platforms.
  • Strong participation in organizational initiatives, town halls, and employee programs.

 

 

Location:

Hyderabad - DTI Skyview SEZ

Job:

Marketing and Communications

Schedule:

Regular

Employee Status:

Full time

Frequently Asked Questions

Is the salary disclosed for the Associate, Internal Communications, Central Operation Office position at dbs?
The salary for this Associate, Internal Communications, Central Operation Office role at dbs is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate, Internal Communications, Central Operation Office position at dbs located?
This Associate, Internal Communications, Central Operation Office role at dbs is based in Hyderabad - DTI Skyview SEZ. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate, Internal Communications, Central Operation Office role at dbs full-time or part-time?
This is listed as a Full time position. It is posted as a Associate, Internal Communications, Central Operation Office role in the DBS Technology Services India Private Limited department at dbs.
Which team or department does the Associate, Internal Communications, Central Operation Office at dbs belong to?
This Associate, Internal Communications, Central Operation Office position is part of the DBS Technology Services India Private Limited department at dbs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate, Internal Communications, Central Operation Office position at dbs?
Click the "Apply Now" button on this page. You will be redirected to dbs's official application portal hosted on workday where you can submit your application directly.
When was the Associate, Internal Communications, Central Operation Office job at dbs posted?
This Associate, Internal Communications, Central Operation Office position at dbs was posted on Aug 6, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate, Internal Communications, Central Operation Office
dbs
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