Associate Engineer
Digitide
Associate Engineer
About this role
A Helpdesk Support Engineer provides first-line technical assistance to resolve hardware, software, and network issues for end users
- Ticket Management: Log, track, prioritize, and close support requests using IT service management (ITSM) tools like Jira or ServiceNow.
- Troubleshooting: Diagnose and fix issues with Windows/macOS operating systems, office applications, printers, and LAN/Wi-Fi connectivity.
- User Access Management: Handle password resets, set up user accounts in Active Directory, and manage Microsoft 365 permissions.
- Maintenance & Deployment: Install software patches, run antivirus updates, and configure new laptops or workstations for employee onboarding.
- Escalation: Transfer complex or unresolved technical issues to Tier-2 or Tier-3 senior engineering teams
Graduate
Frequently Asked Questions
Is the salary disclosed for the Associate Engineer position at Digitide?
The salary for this Associate Engineer role at Digitide is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Engineer position at Digitide located?
This Associate Engineer role at Digitide is based in Gurugram, Haryana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Engineer role at Digitide full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Engineer role at Digitide.
How do I apply for the Associate Engineer position at Digitide?
Click the "Apply Now" button on this page. You will be redirected to Digitide's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Associate Engineer job at Digitide posted?
This Associate Engineer position at Digitide was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Engineer
Digitide
You'll be redirected to Digitide's official application page on oraclecloud.