Associate Engineer
Digitide
Associate Engineer
About this role
A Desktop and Service Helpdesk profile is a frontline IT role that acts as the single point of contact for employees or clients experiencing technical issues. Professionals in this role ensure smooth business operations by providing remote and on-site support for hardware, software, network connectivity, and user accounts
Incident Management: Serve as the first point of contact (Level 1 and Level 2) for troubleshooting software errors, account lockouts, and network issues
Hardware & Systems Support: Install, configure, and repair desktop computers, laptops, printers, and peripheral devices
Remote Troubleshooting: Utilize remote desktop tools (e.g., AnyDesk, MS Remote Desktop, TeamViewer) to resolve client issues without being on-site
Ticket Management: Log, prioritize, and track all IT requests using ITSM ticketing systems (e.g., ServiceNow, Jira, BMC Remedy) while adhering to Service Level Agreements (SLAs).
User Provisioning: Create, modify, and manage user accounts and access rights via Active Directory and Microsoft 365
Graduate
Frequently Asked Questions
Is the salary disclosed for the Associate Engineer position at Digitide?
The salary for this Associate Engineer role at Digitide is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Engineer position at Digitide located?
This Associate Engineer role at Digitide is based in Gurugram, Haryana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Engineer role at Digitide full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Engineer role at Digitide.
How do I apply for the Associate Engineer position at Digitide?
Click the "Apply Now" button on this page. You will be redirected to Digitide's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Associate Engineer job at Digitide posted?
This Associate Engineer position at Digitide was posted on Jul 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Engineer
Digitide
You'll be redirected to Digitide's official application page on oraclecloud.