Assistant Manager, Operations
Funding Societies | Modalku Group
Assistant Manager, Operations
Quality Health Services· QHMS
About this role
Responsibilities
- Lead, coach and develop Centre Managers / Centre ICs to drive performance, engagement, and service culture
- Deliver financial and operational targets through regular KPI reviews and performance management
- Drive customer experience by improving NPS, satisfaction, return, and referral rates
- Optimise workforce planning, including roster efficiency, manpower management, and GP/SP engagement and retention
- Ensure consistent execution of operational and clinical standards through audits and process improvement
- Support business strategy execution and drive operational initiatives across the assigned territory
- Leverage technology and AI tools to enhance operations and customer engagement
- Manage operational risks and incidents, and act as key liaison between centres and back office
- Perform other duties as assigned
- Degree or above in health care management, business administration or a related field.
- 3 to 5 years’ experience in managing service operations.
- Exposure in medical service industry or retail operations is preferred.
- Self starter, proficient in written and spoken English and Chinese, Mardarin will be an added advantage.
- Strong analytical skills to tackle issues, systematic and methodical in implementing changes.
- Excellence interpersonal skills to influence stakeholders acorss different teams.
- Proficient in written and spoken English and Chinese
We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary and expected salary to People Team, Quality HealthCare Medical Services Limited, 6/F, Tower 1 & 2, The Quayside, 77 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong or by clicking "Apply Now".
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Frequently Asked Questions
Is the salary disclosed for the Assistant Manager, Operations position at Quality Health Services?
The salary for this Assistant Manager, Operations role at Quality Health Services is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager, Operations position at Quality Health Services located?
This Assistant Manager, Operations role at Quality Health Services is based in Hong Kong, Hong Kong, Hong Kong. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager, Operations role at Quality Health Services full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Manager, Operations role in the QHMS department at Quality Health Services.
Which team or department does the Assistant Manager, Operations at Quality Health Services belong to?
This Assistant Manager, Operations position is part of the QHMS department at Quality Health Services. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assistant Manager, Operations position at Quality Health Services?
Click the "Apply Now" button on this page. You will be redirected to Quality Health Services's official application portal hosted on workable where you can submit your application directly.
When was the Assistant Manager, Operations job at Quality Health Services posted?
This Assistant Manager, Operations position at Quality Health Services was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager, Operations
Quality Health Services
You'll be redirected to Quality Health Services's official application page on workable.