Assistant Manager Networking & Telecommunications

Assistant Manager (Networking & Telecommunications) - Mumbai

Qualification:

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent work experience)

Experience:

• At least 4-6 years of experience in networking and telecommunications, with a minimum of 2 years in a supervisory or assistant management role. 

• Experience working with enterprise-level networking infrastructure and telecommunication systems. 

• Proven track record of managing and maintaining secure, reliable, and high-performance networks.

Job Description:

 Network Infrastructure Management: 

• Design, implement, and maintain network systems including routers, switches, firewalls, VPNs, and load balancers. 
• Oversee configuration and management of LAN, WAN, and wireless networks. 
• Ensure seamless integration of network hardware and software components. 
• Monitor network performance, perform regular upgrades, and ensure network availability and reliability. 

 Telecommunications Management: 

• Manage voice communication systems (VoIP, PBX, etc.), mobile communication devices, and unified communications platforms. 
• Oversee telecommunication services contracts, SLAs, and vendor relationships. 
• Ensure the proper configuration and functioning of telecommunication devices such as IP phones, conferencing systems, and communication tools. 

 Troubleshooting and Incident Management: 

• Act as the escalation point for complex networking and telecommunications issues. 
• Manage incident response, diagnosis, and resolution to minimize network downtime. 
• Implement best practices for proactive network health checks and preventive measures to avoid service disruptions. 

 Network Security & Compliance: 

• Ensure network security policies and standards are followed, including VPN access, firewall configuration, and other security protocols. 
• Collaborate with the cybersecurity team to safeguard network systems from unauthorized access, malware, and data breaches. 
• Conduct regular network audits, vulnerability assessments, and penetration testing. 

 Project Management & Coordination: 

• Assist in planning and executing network and telecommunications projects, including system upgrades, expansions, or new installations. 
• Coordinate with other IT teams, departments, and vendors to ensure successful project execution within time and budget constraints. 
• Maintain clear documentation of all projects, network diagrams, system configurations, and infrastructure changes. 

 Team Supervision and Mentorship: 

• Lead and mentor junior networking team members, providing guidance on technical issues, best practices, and career development. 
• Conduct regular performance reviews and training to ensure team competency and technical growth. 
• Assist in managing work schedules, project timelines, and resource allocation for the team. 

 Vendor Management: 

• Liaise with external vendors and service providers to evaluate and procure networking equipment, telecommunication services, and software solutions. 
• Negotiate contracts, manage service agreements, and ensure adherence to SLAs and performance metrics. 

 Documentation & Reporting: 

• Maintain detailed records of network configurations, setups, troubleshooting logs, and incident reports. 
• Prepare and present regular reports on network performance, incidents, and projects to senior management. 
• Ensure compliance with documentation standards for all network and telecommunications systems.