Assistant Learning Manager
minor· Global Recruiting Company
About this role
Job Location:
NH Collection Peace Samui ResortNH Collection Hotels & Resorts showcases captivating hotels housed in authentic landmark buildings across Europe, Latin America, the Middle East, Asia, and beyond. Thoughtfully designed with an eclectic-elegant atmosphere, our hotels are built to evoke extraordinary feelings — paying great attention to stimulating details that create truly memorable moments.
We welcome business travellers, friends, and couples seeking premium service, and we craft experiences centred on wellbeing, gastronomy, culture, and pure indulgence. If you are passionate about creating those extraordinary moments for every guest, NH Collection is the place to do it. Feel the extraordinary.
Leads the Learning & Development function by developing and executing the hotel's learning strategy to build organisational capability, strengthen leadership, support talent development, and enhance employee performance. Partners with hotel leadership to drive a culture of continuous learning, ensure compliance with corporate learning standards, and deliver development initiatives that contribute to exceptional guest experiences and sustainable business performance.
Skills & Qualifications
- Bachelor’s degree in Human Resources, Education, or related field.
- Proven experience in Training & Development / Learning & Development, preferably in hospitality.
- Strong skills in training facilitation, coaching, and mentoring.
- Knowledge of guest service standards and operational quality management.
- Excellent communication and presentation skills in both Thai and English.
- Strong leadership with the ability to motivate and engage teams.
- Analytical mindset with the ability to use guest feedback and data for improvements.
- Flexible, creative, and problem-solving oriented.
Key Responsibilities
- Develop and execute the annual Learning & Development Plan.
- Conduct Training Needs Analysis (TNA) and coordinate learning initiatives across all departments.
- Deliver and oversee Orientation, Brand Induction, Leadership, Service Excellence, and Compliance Training.
- Manage the hotel's Learning Management System (Workday Learning) and maintain accurate training records.
- Monitor mandatory training completion and audit compliance.
- Support performance management, Individual Development Plans (IDPs), succession planning, and talent development.
- Coach Departmental Trainers and promote a culture of continuous learning.
- Measure training effectiveness and prepare monthly learning reports and KPIs.
- Manage the Learning & Development budget and external training providers.
- Partner with department leaders to improve team capability, engagement, and guest experience.
Core Competencies
Learning & Talent Development
- Leadership & Coaching
- Strategic Planning
- Performance Management
- Stakeholder Management
- Communication & Presentation
- Change Management
- Business Acumen
- Problem Solving
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Frequently Asked Questions
Is the salary disclosed for the Assistant Learning Manager position at minor?
The salary for this Assistant Learning Manager role at minor is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Learning Manager position at minor located?
This Assistant Learning Manager role at minor is based in Surat Thani, Thailand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Learning Manager role at minor full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Learning Manager role in the Global Recruiting Company department at minor.
Which team or department does the Assistant Learning Manager at minor belong to?
This Assistant Learning Manager position is part of the Global Recruiting Company department at minor. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assistant Learning Manager position at minor?
Click the "Apply Now" button on this page. You will be redirected to minor's official application portal hosted on workday where you can submit your application directly.
When was the Assistant Learning Manager job at minor posted?
This Assistant Learning Manager position at minor was posted on Jul 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Learning Manager
minor
You'll be redirected to minor's official application page on Workday.