Analyst (Non-Voice)
HCLTech
Analyst (Non-Voice)
About this role
Job Summary
Should be good in WFM activity and good in Excel and reports,To improve the efficiency of the business through identification of the existing issues, optimizing activities, creation and implementation of solutions/improvements/enhancements and generating detailed reports/analyses to improve processes and functionalities within the assigned project
Key Responsibilities
1. To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects
2. To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization
3. To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business
4. To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction
5. To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality.
2. To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization
3. To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business
4. To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction
5. To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality.
Skill Requirements
Should be good in WFM activity and good in Excel and reports
Other Requirements
Should be good in WFM activity and good in Excel and reports
Frequently Asked Questions
Is the salary disclosed for the Analyst (Non-Voice) position at HCLTech?
The salary for this Analyst (Non-Voice) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Analyst (Non-Voice) position at HCLTech located?
This Analyst (Non-Voice) role at HCLTech is based in Sholinganallur, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Analyst (Non-Voice) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Analyst (Non-Voice) job at HCLTech posted?
This Analyst (Non-Voice) position at HCLTech was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Analyst (Non-Voice)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.