Analyst-Control Management

Within USCS, the Risk Program Management & Operations team drives strategic initiatives that strengthen the organization's risk and control environment and enable sustainable risk reduction. Partnering with business, technology, and risk teams across the enterprise, the team executes complex cross-functional programs, responds to emerging risks and regulatory priorities, and delivers transformational change that enhances the control environment.

We are seeking a Senior Analyst, Risk Program Management & Operations, to support the execution of high-impact risk management and transformation initiatives across USCS. Initial responsibilities will include supporting enterprise-wide Risk and Control Self-Assessments (RCSAs) and risk remediation efforts, with opportunity to contribute to broader operational risk, regulatory, and control transformation programs. This role offers a unique opportunity to develop a deep understanding of a business that is at the forefront of innovation in our industry, influence business decisions, and gain broad exposure across products, functions, and lines of defense while helping to drive meaningful and sustainable change.

• Support the execution of high-impact risk management and transformation initiatives, including risk remediation programs, Risk and Control Self-Assessments and other strategic change efforts
• Partner with business, technology, governance, and Control Management stakeholders to identify, assess, and mitigate operational risks while driving alignment across complex, cross-functional initiatives
• Drive program management activities, including governance routines, milestone and status tracking, dependency coordination, and executive reporting to support successful delivery of strategic initiatives
• Analyze emerging risk themes, risk assessment results and control effectiveness insights to identify vulnerabilities and recommend opportunities for risk reduction
• Develop actionable insights and presentations that inform decision-making and strengthen risk management practices
• Leverage AI-enabled tools and emerging technologies to enhance analysis, accelerate execution, improve decision-making, and increase the effectiveness of risk management and transformation initiatives

Minimum Qualifications:  

• 3+ years of experience in risk management, project/program management, audit, governance, consulting, compliance, or a related field
• Understanding of operational risk management concepts, risk assessment methodologies, and/or control management frameworks
• Excellent program management and communication skills, with the ability to coordinate work across multiple stakeholders and functions
• Strong analytical and problem-solving skills, with the ability to synthesize complex information, identify trends, evaluate risks, and develop actionable recommendations
• Experience working within structured governance environments and navigating processes that align with policies, regulatory requirements, and operational standards
• Demonstrated learning agility, intellectual curiosity, and growth mindset, with a willingness to challenge conventional thinking, embrace new technologies, continuously develop new skills, and adapt to evolving business priorities

Preferred Qualifications:  

• Bachelor's Degree or equivalent experience in Finance, Business, Risk Management, Engineering, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Advanced proficiency leveraging AI-enabled tools and technologies to enhance research, analysis, problem-solving, content development, and program execution
• Experience in at least one of the following:
• Supporting Risk and Control Self-Assessments (RCSAs), risk remediation efforts, regulatory commitments, audit programs, or other operational risk management initiatives
• Managing or supporting program management, transformation, regulatory, or enterprise-wide change initiatives
• Conducting risk assessments, root cause analyses, or issue remediation activities to identify process vulnerabilities and drive sustainable risk reduction
• Developing presentations, dashboards, reporting, and communications to support decision-making and program oversight
• Identifying opportunities to simplify processes, improve operational effectiveness, and drive continuous improvement through innovative thinking and data-driven insights

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.