Airline Customer Service Agent - Los Angeles, CA
Pacific Aviation
Airline Customer Service Agent SEA - English/Chinese Speakers
Pacific Aviation· Operations SEA
About this role
Must be fluent in Cantonese and or Mandarin and English
Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Cantonese / Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of Cathay Pacific Airlines. This morning shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.
With over 30 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.
What You’ll Do
- Welcome and assist passengers through check-in, boarding, and arrival processes
- Accurately review travel documents and issue boarding passes
- Offer bilingual assistance to travelers with questions or concerns
- Communicate clearly with passengers, coworkers, and airline staff
- Help maintain a smooth flow of operations in the terminal
- Ensure compliance with airline procedures and safety standards
- Contribute to a team that thrives on cooperation, respect, and high-quality service
What You Bring
- Fluency in Cantonese and or Mandarin and English (required)
- Strong interpersonal and communication skills
- Computer skills with accurate data entry
- Ability to stay calm and effective in a busy airport environment
- Physical ability to be on your feet and move throughout the shift
- Legal authorization to work in the U.S.
- Must pass a background check and drug test Schedule
- Must be available weekends and holidays
Schedule
- Part-Time
- Must be available weekends and holidays
- Must be able to work a 4 to 5 hour shift
- 4 to 5 days a week between the hours of 7AM - 1PM
- 4 to 5 days a week between the hours of 10PM - 2AM - $2.00 per hour additional late night shift pay once probation is successfully completed
- Hourly Rate: $ 21.50
- Medical, Dental, and Vision Insurance
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Training
- Uniform Provided
- Referral Bonus
Frequently Asked Questions
Is the salary disclosed for the Airline Customer Service Agent SEA - English/Chinese Speakers position at Pacific Aviation?
The salary for this Airline Customer Service Agent SEA - English/Chinese Speakers role at Pacific Aviation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Airline Customer Service Agent SEA - English/Chinese Speakers position at Pacific Aviation located?
This Airline Customer Service Agent SEA - English/Chinese Speakers role at Pacific Aviation is based in Seattle, Washington, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Airline Customer Service Agent SEA - English/Chinese Speakers role at Pacific Aviation full-time or part-time?
This is listed as a Part time position. It is posted as a Airline Customer Service Agent SEA - English/Chinese Speakers role in the Operations SEA department at Pacific Aviation.
Which team or department does the Airline Customer Service Agent SEA - English/Chinese Speakers at Pacific Aviation belong to?
This Airline Customer Service Agent SEA - English/Chinese Speakers position is part of the Operations SEA department at Pacific Aviation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Airline Customer Service Agent SEA - English/Chinese Speakers position at Pacific Aviation?
Click the "Apply Now" button on this page. You will be redirected to Pacific Aviation's official application portal hosted on workable where you can submit your application directly.
When was the Airline Customer Service Agent SEA - English/Chinese Speakers job at Pacific Aviation posted?
This Airline Customer Service Agent SEA - English/Chinese Speakers position at Pacific Aviation was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Airline Customer Service Agent SEA - English/Chinese Speakers
Pacific Aviation
You'll be redirected to Pacific Aviation's official application page on workable.