Airline Customer Service Agent - Los Angeles, CA
Pacific Aviation
Airline Customer Service Agent LAX - English/Japanese Speakers
Pacific Aviation· Operations SEA
About this role
Hourly Pay $25.00 per hour
Join Pacific Aviation at LAX – Where Every Journey Begins with You!
Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport
At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.
Your Role in the Passenger’s Journey:
- Welcome and assist passengers through check-in, boarding, and arrival processes
- Accurately review travel documents and issue boarding passes
- Offer bilingual assistance to travelers with questions or concerns
- Communicate clearly with passengers, coworkers, and airline staff
- Help maintain a smooth flow of operations in the terminal
- Ensure compliance with airline procedures and safety standards
- Contribute to a team that thrives on cooperation, respect, and high-quality service
What We’re Looking For:
- Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
- Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.
- Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.
- Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.
- Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.
Shifts Available (Part-Time):
4–5-hour shifts available for the following time slot:
- 6:00 AM – 1:00 PM
- Must be available to work at least 4 days per week, including weekends and holidays.
Bilingual Preferred:
- English + Japanese
- Hourly Pay Rate: $25.00
- Medical, Dental, & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Company-Provided Uniform
- Paid Training
- Referral Bonus Program
- Cell Phone Plan Reimbursement
Ready to Take Off with Pacific Aviation? Apply Today!
If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!
Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Frequently Asked Questions
What is the salary for the Airline Customer Service Agent LAX - English/Japanese Speakers role at Pacific Aviation?
The listed salary for this Airline Customer Service Agent LAX - English/Japanese Speakers position at Pacific Aviation is USD 25+. This is an Part time role.
Where is the Airline Customer Service Agent LAX - English/Japanese Speakers position at Pacific Aviation located?
This Airline Customer Service Agent LAX - English/Japanese Speakers role at Pacific Aviation is based in Seattle, Washington, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Airline Customer Service Agent LAX - English/Japanese Speakers role at Pacific Aviation full-time or part-time?
This is listed as a Part time position. It is posted as a Airline Customer Service Agent LAX - English/Japanese Speakers role in the Operations SEA department at Pacific Aviation.
Which team or department does the Airline Customer Service Agent LAX - English/Japanese Speakers at Pacific Aviation belong to?
This Airline Customer Service Agent LAX - English/Japanese Speakers position is part of the Operations SEA department at Pacific Aviation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Airline Customer Service Agent LAX - English/Japanese Speakers position at Pacific Aviation?
Click the "Apply Now" button on this page. You will be redirected to Pacific Aviation's official application portal hosted on workable where you can submit your application directly.
When was the Airline Customer Service Agent LAX - English/Japanese Speakers job at Pacific Aviation posted?
This Airline Customer Service Agent LAX - English/Japanese Speakers position at Pacific Aviation was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Airline Customer Service Agent LAX - English/Japanese Speakers
Pacific Aviation · 💰 USD 25+
You'll be redirected to Pacific Aviation's official application page on workable.