Adobe Technical Consultant L3

This is an exciting opportunity to be part of a growing team that provides consulting services for Adobe Experience Manager (AEM) products and solutions. AEM helps customers organize and manage the delivery of creative assets and other content across digital marketing channels, including web, mobile, email, social media, and video. The AEM consulting team is responsible for providing expert skills in the implementation of the Adobe AEM solution offering as well as integrating complementary Adobe enterprise solutions and interfacing with clients' existing IT infrastructure. 

Adobe Consulting engagements involve full life-cycle project delivery, in-depth product, and technical consulting, and mentoring and knowledge transfer customers. As a Technical Consultant, you will deliver high quality consulting services to our growing client base. This includes facilitation of technical requirements gathering, performing solution and application design, and development, testing and installation of Adobe software as required by the project. The Technical Consultant should have demonstrable experience delivering complex solutions to customers and be able to work both as an individual and provide technical and team leadership within a larger project team, in partnership with a project coordinator.

Implement specific parts of AEM-centric solutions with high quality, following AEM best practices 

• Diagnose the client's technical environment and how they use Adobe technology in order to deliver the best, focused advice, and ensuring this information gets stored in Adobe’s client data center.

Efficiently multi-task, working across multiple client engagements at the same time as well as key internal initiatives. 

• Play a key role as a change agent in pursuit of constant tuning and improvement of our team. 

• Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with the client. 

• Proactively maintain the highest level of technical expertise by staying current on Adobe technologies through internally and externally available learning opportunities as well as self-study. 

• Deliver high quality consulting services to our growing client base and lead ambassadorship in our client relationships. 

• Effectively analyze complex project issues, identify the possible solution options, and facilitate the presentation and review of the options and our recommended solution with the client. 

• Mentor and guide others on the team, from new hire on-boarding to complex implementation issues. 

• Identify, capture, and distribute knowledge and standard methodologies with clients, partners and colleagues via direct interaction and Adobe communities.

2-5 years’ experience in the Web and/or ECMS technologies 

• 2+ years of direct client consulting experience 

• Excellent verbal and written communication skills as well as customer relationship building skills. 

• Articulate technical solutions and how they can solve client business problems to both technical and non-technical audiences. 

• Adapt to and work effectively with a variety of clients and in challenging situations, employing strong facilitation skills and establishing credibility and trust quickly. 

• Work effectively with sales teams and understand the dynamics of the sales process. 

• Conceptually understand business requirements and translate them into architecture, design and development activities for our most complex and large Web based solutions. 

• Desire to help build and strengthen a team-oriented environment and to mentor and guide others in areas of your expertise both formally, as part of engagements, and informally. 

• Provide input and leadership in estimating and other delivery process activities and complete engagements following the Agile methodology including SCRUM. 

• Knowledge in the Sling or OSGi frameworks, JCR API, RESTful principles or ExtJS framework, Dispatcher or CDNs a plus. 

• Proficiency of Object-Oriented Programming Methodology & Practice, ideally with designing and programming of applications using Object Oriented Programming Methodology applying Java language constructs. 

• Debugging and appropriate debugging tools usage skills in general TCP/IP networking, UNIX Operating system, HTTP protocol and request processing, SMTP, etc. 

• Mastery in at least one of the current SQL dialects. 

• Knowledge of HTML, DHTML, JS, CSS, etc. 

• Proficiency in XML and related technologies, e.g. definition and interpretation of DTDs, supporting architectures etc., preferably also including XSLT, extended DTD know how, XML dialects such as SOAP, WML, ICE, etc. 

• Administration and debugging of Web servers, e.g. Apache. 

• Optimizing web solutions and architecting to accommodate performance requirements. 

• Bachelor’s degree in Computer Science, or equivalent number years of experience

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