Administrator (Support & Operations)
About this role
Job Summary
Provide production support for ServiceNow applications and modules, ensuring platform availability and service continuity.
Investigate, troubleshoot, and resolve incidents, service requests, and production issues within agreed SLA timelines.
Monitor ServiceNow performance, identify recurring issues, and implement corrective actions to improve stability and user experience.
Support application releases, change implementations, and post-deployment validation activities in coordination with development and support teams.
Maintain operational documentation, knowledge articles, and support procedures while ensuring compliance with governance and change management processes.
Key Responsibilities
NA
Skill Requirements
Years of exp: Min - 5 years
Skillset: ServiceNow
Other Requirements
NA
Frequently Asked Questions
Is the salary disclosed for the Administrator (Support & Operations) position at HCLTech?
The salary for this Administrator (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator (Support & Operations) position at HCLTech located?
This Administrator (Support & Operations) role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator (Support & Operations) job at HCLTech posted?
This Administrator (Support & Operations) position at HCLTech was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator (Support & Operations)
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.