Administrator (Support & Operations)

HCLTech
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📍 Pune, India

About this role

Job Summary

Execute patch deployment and vulnerability remediation activities across supported infrastructure and applications, ensuring completion within defined SLA timelines. 
Investigate and resolve routine patching issues. 
Support patch compliance and cyber hygiene objectives by monitoring assigned remediation tickets, tracking overdue vulnerabilities, and following established governance processes.  
Maintain accurate operational records and reporting, updating remediation status, documenting outcomes, and providing progress updates to stakeholders.  
Contribute to process improvement initiatives by identifying recurring issues, work on automation and enhancements, and maintaining patching procedures and knowledge documentation. 

Key Responsibilities

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Skill Requirements

Years of exp: Min 5 years 
Patch Management, Vulnerability Management, IT Operations, Incident Investigation, Troubleshooting, SLA Management, Compliance Management, Cyber Security Operations, Ticket Management, Governance & Controls, Operational Reporting, Technical Documentation, Process Improvement, Automation, Stakeholder Management.

Other Requirements

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Frequently Asked Questions

Is the salary disclosed for the Administrator (Support & Operations) position at HCLTech?
The salary for this Administrator (Support & Operations) role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator (Support & Operations) position at HCLTech located?
This Administrator (Support & Operations) role at HCLTech is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator (Support & Operations) position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator (Support & Operations) job at HCLTech posted?
This Administrator (Support & Operations) position at HCLTech was posted on Sep 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator (Support & Operations)
HCLTech
Apply for this role ↗

You'll be redirected to HCLTech's official application page on successfactors.