Administrator - SolarWinds, Python
About this role
Job Summary
Monitor alerts from ScienceLogic monitoring systems. Good Knowledge on ScienceLogic support environment like discovering devices, Dynamic applications, and scheduling maintenance window. Good knowledge on creating dashboards in SL1 and coordinating with SL1 support on new dashboard creation. Good knowledge on monitoring protocols like SNMP, WMI and SL1 agent. Knowledge on upgrading SL1. Raise incident tickets for all incidents resolvable by you as well as those reassigned to an SDC or 3rd-level support. Handling global incidents via the Global Incident Management Process. Route non-global incidents to the appropriate support group or SDC Incident Management team. Engage with 3rd-party suppliers, such as telecommunications vendors and computer hardware suppliers, as needed during incident management process. Ensure that the incident communications plan is followed to keep all interested parties apprised of incident status and resolution.
Job Responsibilities :
Key Responsibilities
alerts from ScienceLogic monitoring systems. Good Knowledge on ScienceLogic support environment like discovering devices, Dynamic applications, and scheduling maintenance window. Good knowledge on creating dashboards in SL1 and coordinating with SL1 support on new dashboard creation. Good knowledge on monitoring protocols like SNMP, WMI and SL1 agent. Knowledge on upgrading SL1. Raise incident tickets for all incidents resolvable by you as well as those reassigned to an SDC or 3rd-level support. Handling global incidents via the Global Incident Management Process. Route non-global incidents to the appropriate support group or SDC Incident Management team. Engage with 3rd-party suppliers, such as telecommunications vendors and computer hardware suppliers, as needed during incident management process. Ensure that the incident communications plan is followed to keep all interested parties apprised of incident status and resolution.
Skill Requirements
Monitor alerts from ScienceLogic monitoring systems. Good Knowledge on ScienceLogic support environment like discovering devices, Dynamic applications, and scheduling maintenance window. Good knowledge on creating dashboards in SL1 and coordinating with SL1 support on new dashboard creation. Good knowledge on monitoring protocols like SNMP, WMI and SL1 agent. Knowledge on upgrading SL1. Raise incident tickets for all incidents resolvable by you as well as those reassigned to an SDC or 3rd-level support. Handling global incidents via the Global Incident Management Process. Route non-global incidents to the appropriate support group or SDC Incident Management team. Engage with 3rd-party suppliers, such as telecommunications vendors and computer hardware suppliers, as needed during incident management process. Ensure that the incident communications plan is followed to keep all interested parties apprised of incident status and resolution.
Other Requirements
Monitor alerts from ScienceLogic monitoring systems. Good Knowledge on ScienceLogic support environment like discovering devices, Dynamic applications, and scheduling maintenance window. Good knowledge on creating dashboards in SL1 and coordinating with SL1 support on new dashboard creation. Good knowledge on monitoring protocols like SNMP, WMI and SL1 agent. Knowledge on upgrading SL1. Raise incident tickets for all incidents resolvable by you as well as those reassigned to an SDC or 3rd-level support. Handling global incidents via the Global Incident Management Process. Route non-global incidents to the appropriate support group or SDC Incident Management team. Engage with 3rd-party suppliers, such as telecommunications vendors and computer hardware suppliers, as needed during incident management process. Ensure that the incident communications plan is followed to keep all interested parties apprised of incident status and resolution.
Key Sourcing Information
Frequently Asked Questions
Is the salary disclosed for the Administrator - SolarWinds, Python position at HCLTech?
The salary for this Administrator - SolarWinds, Python role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - SolarWinds, Python position at HCLTech located?
This Administrator - SolarWinds, Python role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - SolarWinds, Python position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - SolarWinds, Python job at HCLTech posted?
This Administrator - SolarWinds, Python position at HCLTech was posted on Aug 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - SolarWinds, Python
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.