Administrator - Security Investigations, SIEM
About this role
Job Summary
The Security Operations Administrator plays a critical role in managing security event investigations and implementing technical solutions for Security Information and Event Management (SIEM) systems. This position is essential for ensuring a high level of customer satisfaction by effectively resolving incidents, providing on-call support, and conducting thorough root cause analyses.
Key Responsibilities
1. Conduct Security Event Investigations Using Soar Tools To Identify, Analyze, And Respond To Security Incidents, Ensuring Compliance With Quality Standards And Regulatory Requirements.
2. Provide On-Call Support For Escalated Security Incidents, Performing Root Cause Analysis To Determine Underlying Issues And Facilitate Prompt Resolution.
3. Enhance Operational Efficiency By Updating And Managing The Knowledge Base, And Facilitating Training Sessions For New Employees And Coaching For Analysts.
4. Independently Resolve Tickets Within The Agreed Sla, Utilizing Technical Skills In Security Event Investigation And Soar To Maintain A High Resolution Rate.
5. Drive Positive Customer Experiences By Achieving First Call Resolution Metrics And Minimizing The Rate Of Rejected Resolutions And Reopened Cases.
2. Provide On-Call Support For Escalated Security Incidents, Performing Root Cause Analysis To Determine Underlying Issues And Facilitate Prompt Resolution.
3. Enhance Operational Efficiency By Updating And Managing The Knowledge Base, And Facilitating Training Sessions For New Employees And Coaching For Analysts.
4. Independently Resolve Tickets Within The Agreed Sla, Utilizing Technical Skills In Security Event Investigation And Soar To Maintain A High Resolution Rate.
5. Drive Positive Customer Experiences By Achieving First Call Resolution Metrics And Minimizing The Rate Of Rejected Resolutions And Reopened Cases.
Skill Requirements
1. Proficient In Security Event Investigation And Incident Response Using Soar Tools.
2. Solid Understanding Of Siem Technologies And Their Implementation For Threat Detection And Response.
3. Familiarity With Regulatory Compliance Standards Related To Security Operations.
4. Strong Analytical Skills For Conducting Root Cause Analysis And Resolving Incidents Effectively.
5. Excellent Communication Skills For Training And Coaching Team Members.
2. Solid Understanding Of Siem Technologies And Their Implementation For Threat Detection And Response.
3. Familiarity With Regulatory Compliance Standards Related To Security Operations.
4. Strong Analytical Skills For Conducting Root Cause Analysis And Resolving Incidents Effectively.
5. Excellent Communication Skills For Training And Coaching Team Members.
Other Requirements
1. Optional But Valuable Certifications: Certified Information Systems Security Professional (Cissp), Certified Incident Handler (Gcih), Or Security+ Certification
Frequently Asked Questions
Is the salary disclosed for the Administrator - Security Investigations, SIEM position at HCLTech?
The salary for this Administrator - Security Investigations, SIEM role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - Security Investigations, SIEM position at HCLTech located?
This Administrator - Security Investigations, SIEM role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - Security Investigations, SIEM position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - Security Investigations, SIEM job at HCLTech posted?
This Administrator - Security Investigations, SIEM position at HCLTech was posted on Aug 26, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - Security Investigations, SIEM
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.