Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure
About this role
Job Summary
The Support Administrator for Kubernetes plays a critical role in maintaining and enhancing the operational efficiency of our support systems. This role is pivotal in independently resolving technical issues, providing on-call support, and conducting root cause analysis to ensure exceptional customer satisfaction and adherence to quality standards.
Key Responsibilities
1. Provide Operational Support By Leveraging Kubernetes And Ansible To Deploy, Manage, And Troubleshoot Containerized Applications, Ensuring High Availability And Reliability.
2. Conduct Root Cause Analysis For Escalated Issues, Utilizing Redhat Linux And Azure Cloud Services To Identify And Resolve Underlying Problems Effectively.
3. Develop And Maintain Documentation For Knowledge Management, Updating Knowledge Bases With Solutions And Best Practices Related To Kubernetes And Container Orchestration.
4. Train And Mentor New Team Members On Support Processes And Tools, Fostering A Culture Of Continuous Learning And Improvement.
5. Ensure Timely Resolution Of Support Tickets Within Agreed Slas, Prioritizing Tasks Effectively To Manage Workload And Maintain Service Quality.
6. Enhance Customer Experience By Driving First Call Resolution Initiatives, Minimizing Rejected Resolutions And Reopening Cases Through Proactive Problem-Solving.
2. Conduct Root Cause Analysis For Escalated Issues, Utilizing Redhat Linux And Azure Cloud Services To Identify And Resolve Underlying Problems Effectively.
3. Develop And Maintain Documentation For Knowledge Management, Updating Knowledge Bases With Solutions And Best Practices Related To Kubernetes And Container Orchestration.
4. Train And Mentor New Team Members On Support Processes And Tools, Fostering A Culture Of Continuous Learning And Improvement.
5. Ensure Timely Resolution Of Support Tickets Within Agreed Slas, Prioritizing Tasks Effectively To Manage Workload And Maintain Service Quality.
6. Enhance Customer Experience By Driving First Call Resolution Initiatives, Minimizing Rejected Resolutions And Reopening Cases Through Proactive Problem-Solving.
Skill Requirements
1. Proficient In Kubernetes And Container Orchestration.
2. Solid Understanding Of Ansible For Automation Tasks.
3. Familiarity With Redhat Linux And Azure Cloud Environments.
4. Strong Analytical And Troubleshooting Skills To Conduct Root Cause Analysis.
5. Excellent Communication Skills To Facilitate Knowledge Transfer And Customer Interactions.
2. Solid Understanding Of Ansible For Automation Tasks.
3. Familiarity With Redhat Linux And Azure Cloud Environments.
4. Strong Analytical And Troubleshooting Skills To Conduct Root Cause Analysis.
5. Excellent Communication Skills To Facilitate Knowledge Transfer And Customer Interactions.
Other Requirements
1. Optional But Valuable: Red Hat Certified Engineer (Rhce), Kubernetes Administrator Certification (Cka)
Frequently Asked Questions
Is the salary disclosed for the Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech?
The salary for this Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech located?
This Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure role at HCLTech is based in Hyderabad, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure job at HCLTech posted?
This Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure position at HCLTech was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - RedHat Cluster, Ansible, Kubernetes, Microsoft Azure
HCLTech
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