Administrator - Program & Project Management

HCLTech
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📍 Noida, India

About this role

Job Summary

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Key Responsibilities

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Skill Requirements

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Other Requirements

Position : Observability Engineer – Grafana Job Description: Key Responsibilities Monitoring Strategy: Design and implement end-to-end observability for cloud-native and legacy telecom infrastructure using Hawkeye for network performance and synthetic monitoring. Grafana Visualization: Create advanced, multi-tenant Grafana dashboards that visualize KPIs such as network latency, call drop rates, system throughput, and error budgets (SLOs). Data Pipeline Management: Manage the ingestion of high-volume metrics, logs, and traces (using Prometheus, Loki, or Tempo) into unified reporting views. Reporting: Automate periodic performance reports for client stakeholders, focusing on capacity planning and trend analysis. Alert Engineering: Configure and tune intelligent alerting rules to minimize \"noise\" and ensure rapid incident response for Tier 1 telecom services. Collaboration: Work closely with SRE and Network Operations Centers (NOC) to perform Root Cause Analysis (RCA) using observability data. Required Technical Skills Tooling: Deep expertise in Grafana (building complex panels, variables, and data source linking) and Hawkeye (network/service monitoring). Query Languages: Proficiency in PromQL, LogQL, or SQL for data extraction. Automation: Experience with Python or Bash for automating reporting tasks and Terraform for \"Monitoring as Code.\" Infrastructure: Solid understanding of Kubernetes (K8s), Docker, and Cloud platforms (AWS/Azure/GCP). Qualifications 5+ years of experience in Observability, Strong analytical mindset for performing Root Cause Analysis (RCA) on distributed microservices Skill : Observability – Monitoring tool

Frequently Asked Questions

Is the salary disclosed for the Administrator - Program & Project Management position at HCLTech?
The salary for this Administrator - Program & Project Management role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - Program & Project Management position at HCLTech located?
This Administrator - Program & Project Management role at HCLTech is based in Noida, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - Program & Project Management position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - Program & Project Management job at HCLTech posted?
This Administrator - Program & Project Management position at HCLTech was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - Program & Project Management
HCLTech
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