Administrator - Linux, Red Hat Cluster, Red Hat Satellite
About this role
Job Summary
As a Linux Administrator specializing in RedHat Satellite and RedHat Cluster, you will play a critical role in ensuring operational excellence within the Support & Operations team. Your expertise will be crucial in resolving technical issues, providing on-call support, and conducting root cause analyses, all aimed at enhancing customer satisfaction and operational efficiency.
Key Responsibilities
1. Provide Technical Support And Solutions By Managing And Troubleshooting Linux Systems And Redhat Satellite Environments To Ensure High Availability And Performance.
2. Conduct Root Cause Analysis For Escalated Tickets, Utilizing Linux Command-Line Tools And Logs To Identify And Resolve Underlying Issues Effectively.
3. Develop And Maintain A Knowledge Base For Common Issues And Solutions In Linux And Redhat Environments, Ensuring Continuous Improvement And Easy Access For Team Members.
4. Independently Resolve Support Tickets Within Agreed Slas, Utilizing Redhat Cluster For High-Availability Configurations And Ensuring Minimal Downtime For Clients.
5. Enhance Customer Experience Through First Call Resolution Initiatives, Aiming For High Customer Satisfaction Scores And Reducing The Number Of Reopened Cases.
2. Conduct Root Cause Analysis For Escalated Tickets, Utilizing Linux Command-Line Tools And Logs To Identify And Resolve Underlying Issues Effectively.
3. Develop And Maintain A Knowledge Base For Common Issues And Solutions In Linux And Redhat Environments, Ensuring Continuous Improvement And Easy Access For Team Members.
4. Independently Resolve Support Tickets Within Agreed Slas, Utilizing Redhat Cluster For High-Availability Configurations And Ensuring Minimal Downtime For Clients.
5. Enhance Customer Experience Through First Call Resolution Initiatives, Aiming For High Customer Satisfaction Scores And Reducing The Number Of Reopened Cases.
Skill Requirements
1. Proficient In Linux System Administration With A Strong Understanding Of Redhat Satellite And Redhat Cluster Technologies.
2. Solid Troubleshooting Skills With The Ability To Analyze Complex Technical Issues And Implement Effective Solutions.
3. Familiarity With Quality Standards, Regulatory Requirements, And Company Policies Related To It Support And Operations.
2. Solid Troubleshooting Skills With The Ability To Analyze Complex Technical Issues And Implement Effective Solutions.
3. Familiarity With Quality Standards, Regulatory Requirements, And Company Policies Related To It Support And Operations.
Other Requirements
1. Optional But Valuable Certifications: Red Hat Certified System Administrator (Rhcsa), Red Hat Certified Engineer (Rhce)
Frequently Asked Questions
Is the salary disclosed for the Administrator - Linux, Red Hat Cluster, Red Hat Satellite position at HCLTech?
The salary for this Administrator - Linux, Red Hat Cluster, Red Hat Satellite role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - Linux, Red Hat Cluster, Red Hat Satellite position at HCLTech located?
This Administrator - Linux, Red Hat Cluster, Red Hat Satellite role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - Linux, Red Hat Cluster, Red Hat Satellite position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - Linux, Red Hat Cluster, Red Hat Satellite job at HCLTech posted?
This Administrator - Linux, Red Hat Cluster, Red Hat Satellite position at HCLTech was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - Linux, Red Hat Cluster, Red Hat Satellite
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.