Account Management Associate
amadeus
Account Management Associate
lalamove· Vietnam
About this role
What you’ll do
- Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities;
- Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries;
- Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights;
- Collaborate with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality.
- Others: Ad-hoc tasks/works assigned by Line Manager.
- Work location: Pho Quang Street, Tan Son Hoa Ward, HCMC
- Work time: Monday to Friday (9:00 AM to 6:00 PM)
What we seek
- Self-motivated, proactive, take ownership and personal responsibility;
- Hardworking & friendly team player, enthusiastic and adaptable;
- Fast learner, can-do attitude, straightforward and simplify;
What you’ll need
- Bachelor/ College's degree, preferably in marketing or business related subjects;
- Min 2 years solid experience in working experience in sales, account management, & customer support;
- Good sense with product flow & merchant solutions; high skill in campaign management;
- Able to work independently and work under pressure;
- Proficiency in written Vietnamese & English;
- Hands-on experience with MS Excel, Word and PowerPoint.
Candidate Notice
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While ensuring your application is prioritized for reaching out and your data remains protected following the personal data privacy, we encourage you to apply directly via our Careers Website instead. Please review our Candidate Privacy Notice. To proceed next steps, please confirm your consent to our Privacy Policy; without it, there will be distinctly some delays in moving forward with your application.
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To all candidates - Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Frequently Asked Questions
Is the salary disclosed for the Account Management Associate position at lalamove?
The salary for this Account Management Associate role at lalamove is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Management Associate position at lalamove located?
This Account Management Associate role at lalamove is based in Ho Chi Minh City. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Management Associate role at lalamove full-time or part-time?
This is listed as a Full time position. It is posted as a Account Management Associate role in the Vietnam department at lalamove.
Which team or department does the Account Management Associate at lalamove belong to?
This Account Management Associate position is part of the Vietnam department at lalamove. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Management Associate position at lalamove?
Click the "Apply Now" button on this page. You will be redirected to lalamove's official application portal hosted on lever where you can submit your application directly.
When was the Account Management Associate job at lalamove posted?
This Account Management Associate position at lalamove was posted on Oct 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Management Associate
lalamove
You'll be redirected to lalamove's official application page on Lever.