Account Management Associate
hivehealth
Account Management Associate
ninjavan· Key Account Management
About this role
Job Overview
The Account Management Associate is responsible for building and maintaining strong relationships with assigned clients, ensuring high levels of customer satisfaction and service delivery. This role serves as the primary point of contact for clients, focusing on account retention, revenue growth, and identifying opportunities to expand business through Ninja Van’s suite of services.
Key Responsibilities
- Act as the main point of contact for assigned clients
- Manage and resolve client issues and escalations promptly and effectively
- Drive revenue growth through upselling and cross-selling opportunities
- Conduct Monthly and Quarterly Business Reviews with clients
- Build strong, long-term relationships with key client accounts
- Collaborate closely with internal teams to resolve operational issues
- Ensure seamless communication between clients and internal stakeholders
- Prepare and present performance reports and shipping data to clients
- Monitor service performance and ensure adherence to service standards
- Analyse trends and identify improvement opportunities
- Support the identification and development of new business opportunities
- Propose enhancements or new solutions based on client needs
- Collaborate with the Account Management Manager on strategic initiatives
1. Account Management
2. Stakeholder Management
3. Data Collection & Analysis
4. New Business & Product Development
Key Requirements
- 2 years of experience in account management or a client-facing role
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Strong interpersonal and communication skills
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Good presentation and negotiation abilities with the ability tomultitask and thrive in a fast-paced environment
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Diploma in any field (Degree preferred)
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Strong business acumen with a focus on profitability
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Relationship-building skills across all stakeholder levels
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Adaptability in a dynamic and evolving work environment
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Proficient in English (spoken and written)
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Additional language is an advantage
Frequently Asked Questions
Is the salary disclosed for the Account Management Associate position at ninjavan?
The salary for this Account Management Associate role at ninjavan is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Account Management Associate position at ninjavan located?
This Account Management Associate role at ninjavan is based in Singapore, Singapore. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Account Management Associate role at ninjavan full-time or part-time?
This is listed as a Permanent, Full time position. It is posted as a Account Management Associate role in the Key Account Management department at ninjavan.
Which team or department does the Account Management Associate at ninjavan belong to?
This Account Management Associate position is part of the Key Account Management department at ninjavan. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Account Management Associate position at ninjavan?
Click the "Apply Now" button on this page. You will be redirected to ninjavan's official application portal hosted on lever where you can submit your application directly.
When was the Account Management Associate job at ninjavan posted?
This Account Management Associate position at ninjavan was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Account Management Associate
ninjavan
You'll be redirected to ninjavan's official application page on Lever.