Onboarding Agent
everythingmanagedgroup
Upsells Agent
everythingmanagedgroup· Upsells
About this role
Upsell Agent
Full time and permanent, Newcastle
About the Role
We are looking for an Upsell Agent to join our Sales team and support the growth of existing customer accounts through proactive sales activity and relationship management.
This role is responsible for identifying opportunities to increase customer value by promoting additional products and services, while delivering an excellent customer experience and achieving individual performance targets.
Key Responsibilities
You will be responsible for:
- Managing inbound and outbound customer interactions.
- Identifying and converting upselling opportunities.
- Building strong customer relationships and understanding customer needs.
- Achieving individual sales, revenue, margin, and productivity targets.
- Handling objections and negotiating positive outcomes.
- Maintaining accurate customer records and system updates.
- Supporting customer retention and long-term account growth.
- Working collaboratively with colleagues and other departments to achieve business objectives.
About you
Essential requirements for this role include:
- Experience within a sales, customer service, or customer-facing environment.
- Strong communication and relationship-building skills.
- Ability to work towards and achieve performance targets.
- Confidence handling customer conversations and overcoming objections.
- Strong organisational and time management skills.
- Customer-focused approach with a commercial mindset.
- Ability to work effectively in a fast-paced environment.
What We Offer
- Competitive salary.
- Excellent commission structure with uncapped earning potential.
- 25 days annual leave plus bank holidays.
- Employer pension contributions.
- Personal healthcare plan.
- Employee Assistance Programme with 24-hour GP access.
- Group Income Protection.
- Training and development opportunities.
- Personalised career development pathways.
- Supportive and collaborative working environment.
- Company social events.
Frequently Asked Questions
What is the salary for the Upsells Agent role at everythingmanagedgroup?
The listed salary for this Upsells Agent position at everythingmanagedgroup is GBP 27K+. This is an Full Time role.
Where is the Upsells Agent position at everythingmanagedgroup located?
This Upsells Agent role at everythingmanagedgroup is based in Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Upsells Agent role at everythingmanagedgroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Upsells Agent role in the Upsells department at everythingmanagedgroup.
Which team or department does the Upsells Agent at everythingmanagedgroup belong to?
This Upsells Agent position is part of the Upsells department at everythingmanagedgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Upsells Agent position at everythingmanagedgroup?
Click the "Apply Now" button on this page. You will be redirected to everythingmanagedgroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Upsells Agent job at everythingmanagedgroup posted?
This Upsells Agent position at everythingmanagedgroup was posted on Feb 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Upsells Agent
everythingmanagedgroup · 💰 GBP 27K+
You'll be redirected to everythingmanagedgroup's official application page on bamboohr.