Service Technician (PC) - Lampung Branch
Rentokil Initial
1 x Service Planner : Empangeni KZN
Rentokil Initial· ROW
About this role
To provide professional and quality administrative support to the branch operations team, rendering effective and accurate maintenance of customer records, on time reports and any administration related processes and customer requests/queries as and when required.
KEY WORK OUTPUTS & ACCOUNTABILITIES
- Zoning, routing and planning of contract and job work
- Complete daily, weekly and monthly iCABS housekeeping as required to ensure that planning and routing systems operate at optimum level
- Liaise with customers to book initial and subsequent treatments and installations
- Ensure that all work is completed every month and manage catch up of visits
- Run various iCABS service reports in order to assist the supervisor in monitoring technicians productivity and the state of service
- Maintain data in the system ensuring that it is accurate and up to date
- Check technicians daily worksheets and manually enter any visits not entered via the PDA
- Monitor productivity daily
- Monthly card audit
- Maintain filing system for service cards and work lists
- Complaints – log complaints on iCABS creating CCM tickets. All staff are expected to deal with complaints in a professional manner and within 48 hours of receiving the complaint.
- To assist with any other ad hoc administration duties
SKILLS & COMPETENCIES
- Good numeracy skills
- Good analytical skills
- Good communications skills, both written and verbal
- Good organisational and planning skills
- Customer Skills – external and internal
- Ability to identify customer needs and solutions
- Be solution driven
- Strong behavioural connection with values of service, relationships and teamwork
- High energy level / self-motivated /planning and organizing
- Team player / collaborative / initiative focusing on achieving the companies objectives
- Proactive behaviour
- Be reliable and high integrity
- Be assertive and self confidence
QUALIFICATIONS & EXPERIENCE
- Matric( Grade 12)
- Computer literate – MS Office
- Above average Excel Skills
- Above average numeracy skills
- Good knowledge of Rentokil mainframe (internal applicants)
Frequently Asked Questions
Is the salary disclosed for the 1 x Service Planner : Empangeni KZN position at Rentokil Initial?
The salary for this 1 x Service Planner : Empangeni KZN role at Rentokil Initial is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 1 x Service Planner : Empangeni KZN position at Rentokil Initial located?
This 1 x Service Planner : Empangeni KZN role at Rentokil Initial is based in Empangeni, KwaZulu-Natal, South Africa. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the 1 x Service Planner : Empangeni KZN at Rentokil Initial belong to?
This 1 x Service Planner : Empangeni KZN position is part of the ROW department at Rentokil Initial. See the full job description for more information about the team structure and responsibilities.
How do I apply for the 1 x Service Planner : Empangeni KZN position at Rentokil Initial?
Click the "Apply Now" button on this page. You will be redirected to Rentokil Initial's official application portal hosted on workable where you can submit your application directly.
When was the 1 x Service Planner : Empangeni KZN job at Rentokil Initial posted?
This 1 x Service Planner : Empangeni KZN position at Rentokil Initial was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
1 x Service Planner : Empangeni KZN
Rentokil Initial
You'll be redirected to Rentokil Initial's official application page on workable.